4/10 一般般
2025年2月12日
A little disappointed
First, I reserved a handicapped room, which they didn't have available when I checked in. The unit was very quaint and small which was perfect for us, however very dated and could use an update. The ice maker didn't work. Although it shows a small kitchen, there weren't ANY kitchen utensils, plates, cups, pots/plans stocked in there. U had to call the front desk and request what u need. It didn't matter what I requested, they didn't have anything available when I called. They were all being sanitized. They brought me the items two hrs later. Went to take a shower and the faucet came off in my hand. I was trying to put my sister, who is handicapped, in the shower and told her to grab onto the hand rail in the shower and it literally came off in her hand. The toilet got clogged. I called the front desk at 715 am but found out it was connected to the answering service and they would put in a call to maintenance. I decided to go down to the front desk and let them know it was clogged. I did and they told me they would get me a plunger. They're breakfast consisted of little muffins, oatmeal packets, granola bars, coffee and hot chocolate packets. Staff was very nice.
Elena
Elena，3 晚家庭旅遊
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