Our non-smoking room reeked like cigarettes. The bedding smelled like cigarettes too! There were burn marks on the bathroom sink. I’m pretty sure the smoke detector was brown due to the smoke. We asked for a different room and were told there weren’t any available. They didn’t have air fresheners either. Slept with the window open to try to air it out. Pillows and bed were not the best, almost like a pull out mattress, very uncomfortable. Water damage in the bathroom. When I booked it said breakfast was included. The breakfast was either a pre-packages muffin or nutri-bar. I will never stay at this hotel chain again.
Delilah
Delilah,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月10日
It was nice, quiet, clean and had a small breakfast available in the lobby
Davetta
Davetta,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月8日
Turn around visit
Had to come to my doctor appointment, so this room was perfect and the places was peaceful and quiet and very clean. The breakfast was the only thing I was disappointed with, it tasted very old
Tanisha
Tanisha,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Cecelia
Cecelia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
The absolute best!!!
It was great, just what i needed! Everyone was very nice and professional.
Gustavo
Gustavo,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月10日
It was ok.
It's an older hotel with minor damage to the furniture and weird stains on the floors. I stayed for 2 weeks and room service was supposed to come every 7 days but they never did. The room comes empty so you have to request amenities like soap and kitchen utensils. Some lamps didn't work. The full-length mirror was blocked by the dresser and TV that couldn't be moved. It was nice having a kitchen in my room for such a long stay but I probably would not stay here again.
真實旅客
12 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月7日
Feel like the hotel has been run down. Used to stay here quite a bit but hotel just seems to need a lot of repairs. I had just one bar of soap in the bathroom no other amenities. Bathroom sink faucet was falling apart and very loose, room smelled old and used
Judie
Judie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月3日
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月29日
Kathy
Kathy,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年9月26日
Kimberly
Kimberly,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年9月11日
Dirty rooms
They charged me again at my arrival plus $100 deposit even though I told them hotels.com already charged my stay and they said they will refund the all the extra charges but they didn’t and the room was dirty and outdated.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月9日
Staff was very welcoming , check in was quick and easy. There were no hidden fees or deposits . This ESA is pet friendly yet i did not hear dogs barking constantly , walking the grounds there were no doggie messes anywhere . The staff was very quick and accommodating with all questions and needs ! My only complaint would be the stove . I wouldn't call it electric ? Im not sure what it is , it gets extremely hot very quickly and really cannot be adjusted ! I had too stand right over it and decrease cooking time constantly ! Not a fan of this type of stove ! I will say Hotel is clean, rooms comfortable and quiet . The price is very reasonable for all the property offers ! Wish there was an ESA in Sonora California .
Robin
Robin,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月28日
Wanda
Wanda,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年8月16日
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月11日
Terrible
Hotel didn't have my confirmation on file so I had to pay for my room two times, there was a live bug in the bathroom, there was random hairs in the shower & refrigerator. My family was too exhausted to move to another hotel so we made due.
Shea
Shea,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年7月30日
Room had bad smell sticky floor and old food left in the cabinet,
dust and bugs were in the room,
Not recommend
lahav
lahav,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月22日
Manpreet
Manpreet,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年7月20日
The room needs to be updated
Babak
Babak,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年7月19日
Jaime
Jaime,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月15日
Teresa
Teresa,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年7月15日
Check in was ok. TV in the room was not working and no available technician in the building to fix the issue. Door does not lock from outside, making the card key useless. Tried it multiple times to lock the door but dis not work. No phone on the room to call the front desk. I have to go down to address issue. Water in the shower/tub does not drain properly fast enough.
Susana
Susana,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月15日
They cleaned the air conditioning while I was there I thought that was good for the air quality