Foi uma estadia muito tranquila, atendimento excelente, voltaremos com certeza
ALEXANDRE
ALEXANDRE,9 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Fue una estancia fascinante todo estuvo excelente
CARLOS M
CARLOS M,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 4 日
Nice Resort with friendly staff. BUT
The resort is very beautiful with multiple restaurants to choose from. The staff were friendly and welcoming.
The Spa was a little pricey for a massage.
The towels inside the room had a bit of a smell and they weren’t the standard white towels. The resort doesn’t have straws and uses reusable plastic cup. Brings your own straws and towels.
Marketa
Marketa,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Muito bom hotel
Leandro
Leandro,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 18 日
Roberto S
Roberto S,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Maravilhosa
Teresa C B R
Teresa C B R,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Jeanni
Jeanni,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Great Location and Safe. Lot of options for food and activities.
Anuj Rajendra
Anuj Rajendra,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 31 日
Everything was great except the front desk staff. They were so slow, we arrived at8 am and our check in was at 3, they didn’t tell us that they are firm with check in time.
They told us we will send you an email when your room is ready and we came back to check at 1 and they said will be ready in 40 minutes when we came back it wasn’t the same person and the other person said check in is at 3, we got back at 3 and our room still wasn’t ready until 3:30. It was pretty bad experience and frustrating after flying at night. I don’t recommend this hotel if you are arriving early since the front desk staff are not friendly.
Sima
Sima,3 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 31 日
The lobby area is open meaning no AC and the first thing you see is a bar. Lots of noise going on in the lobby/ check in area. Kids running around. More like a college party with drinks everywhere. We checked in late because we landed late, and they said they had snacks in one of the bars that’s open 24 hours. The snacks included what looked like week old burgers and hot dogs with two slices of ham that you had to put in the microwave to warm up. I would not feed that to my dog. Food quality was horrible. Normally at all inclusive resorts there is an abundance of staff there was no one to be found. We booked a king bed for two people and received a double bed room, the ac was not functioning properly. The balcony seemed very unsafe. I’ve stayed in other RIU resorts and it was exceptional, this was however was not it. I don’t recommend this resort if you’re planning to enjoy your stay in Cancun. There’s plenty of other options. We ended up switching hotels because when we asked for a room change and were promised one we became upset and it became an issue. Price point was just not worth the 5 nights I was spending in Cancun for my birthday. Everything about this hotel was just horrible.
Ashley Nicole
Ashley Nicole,5 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 30 日
Kylee
Kylee,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 29 日
Anna
Anna,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Alicia
Alicia,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
Awesome resort for couples, food was amazing and staff was always friendly. Would definitely come back 100%
Hunter
Hunter,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 28 日
The customer service at RIU Caribe was exceptional I would definitely recommend and will come back a bunch of more times
Whitney
Whitney,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
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Juan
Juan,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Ruben
Ruben,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Service was amazing, hotel is great the room was nice and clean we had a great time and we plan for going back next trip
Andrea
Andrea,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Beautifull hotel the food was good , the room very clean and comfortable the ocean view so relaxing.
A lot of fun the neon party was amazing
The pools beautifull nice bar love the mango margaritas and tequila shots all the staff super friendly
We will definitely come back and recommend to my friends and relatives
Have a great time
madelin
madelin,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Divya
Divya,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
We enjoyed everything!!! The staff was great, attentive, welcoming, excellent hospitality, etc. The place is wonderful! Always something to do, see, experience a walk down cukulcan blvd to the gift shops or bathe in the sun with a drink. 3 eventful nights of PARTYING! I leave that for you to see! 👌 trust Us!
James
James,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 23 日
Ameen
Ameen,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
We had so much fun and the staff helped make my daughter's 19th birthday extra special! There were kayaks, scuba gear, and knee boards included with our stay along with pool and beach volleyball, a silent disco, and great entertainment!