黄金海岸君悅飯店 - 希望之島

There was a blackout for about 5-7 hours during my stay, which prevented my friends and I being unable to use any electrical equipment, such as dental needs. This was extremely inconvenient, to make it worse the hotel just kept telling us they were checking it out and getting it fixed, and that lasted for the whole duration of the blackout. The hotel also did not offer any form of compensation for this ordeal, which was disappointing. Would of thought keeping the lights on was a minimum requirement for a comfortable stay.

We had a great time with the family. The property if indeed awesome and worth spending 2 nights. Having mentioned that we could see large number of mosquitoes outside the rooms which sneaked inside every time the doors were opened. We could sleep well without any issues though. Highly recommended property to visit for families with exception of mosquito issue.

Wonderful place to stay, unfortunately one night is not enough, will be back and stay longer. While place is quite spread out they have 'golf carts' to help you get yourself and bags to your room.

Incredible grounds, filled with wildlife and greenery, in an absolutely prime location. The room was excellent and well apportioned. Well deserving of it's 5 star rating.

Great place to take the family - the Laggon was fantastic for our boys to play. The breakfast buffet was fantastic and a great way to start the day. We all really enjoyed seeing the wildlife like a Kangaroo and it's Joey.

Wasn’t what expected from a resort of this stature. Bar running out of ingredients. Disorganised at check in only make out that it was hotels.com fault. Rooms clean but not cleaner than where I live. Spa closed. Overall was a good time away but value for money not there.

Fabulous romantic weekend getaway. Hotel has been newly refurbished and design of our room was a mix of coastal resort vibe which l just loved. Took advantage of the man made beach pool area to enjoy water activities and relax enjoy the gorgeous warm weather. We dined-in on first night where the food was delicious and buffet breakfast next day was excellent value. Magnificent gardens, iconic fauna lazily grazing (kangaroos), friendly accommodating staff from the check/in, wait staff to housekeeping, the ambience was the perfect chill-lax venue for our needs. Close to Marina Village for cafes,restaurants & some retail therapy. This Hotel ticked all our boxes and is a precious jewel in the Gold Coast crown. Already planning our next stay but for longer next time!

Great for couples and families.. lovely atmosphere and grounds..close to restaurants and bars..very convenient close to Gold Coast but far enough away from the mayhem!

This hotel is trading on its past rating, it is not a 5* Star Hotel it is 4 at best. We have stayed at 5* hotels around the world and now what it means. Hotel tired and needs updating. Attention to detail is missing. Cobwebs up high in reception, terraces and stairs to rooms covered in bird droppings, leaves, and animal ?? No Concierge person at desk for 7 days, reception under staffed, Restaurants under staffed and service lacking. Pool towel cupboards unlabeled and quest have to ask each other were you get towels from......its a quest secret :) This hotel could be Fantastic if management got it right.