Great room with a lot of space.
Staff was friendly
Bed was very comfortable.
Daniel
2 晚旅行
8/10
Kelley
1 晚旅行
10/10
Curtis
1 晚旅行
10/10
First time staying here and it was definitely a great stay.
Kristi
2 晚家庭旅遊
10/10
Zachary
1 晚旅行
2/10
The Check in was sub par. The person at the desk could barely be bothered to talk to anyone. The room was clean but the toilet handle was broken, TV didnt work, (mentioned frobt desk but nothing done) and pieces were missing to the coffee pot. All things were mentioned to management with a "Sorry that happened, we will look into it"
真實旅客
1 晚旅行
6/10
The hotel check in was great, very friendly. The parking garage and hotel access was confusing. The hotel hallways were very hot and when we asked for additional pillows before we went to bed, 10pm, we were told housekeeping had gone home 🤔 Not sure if they took ALL of the extra pillows home or what ???
Patricia
1 晚旅行
10/10
I loved my room so much. I booked the same suite for my stay in August. Beautiful room, love the shower and bathtub. Just no really breakfast options during the week is the only downside
Carmine
1 晚家庭旅遊
8/10
Miranda
1 晚旅行
10/10
真實旅客
2 晚家庭旅遊
10/10
My wife and I stayed here for our 1st wedding anniversary. We picked this location because it was within walking distance to the concert we were attending that night at St. Louis Music Park. The hotel turned out to be perfect for this event. What made it even more perfect was inside the hotel was the restaurant we wanted to eat at for our anniversary dinner and our room was comped by our hotels reward points we earned on our credit card. We even upgraded to a suite which I highly recommend because it was huge. We stayed in suite 1052.
Our room was clean and ready as soon as we arrived. We were about 20 minutes early too. The staff was very welcoming and friendly made us feel right at home at check in. The staff even gave us a $25 food and beverage voucher since it was our anniversary. The FREE WiFi was very fast. The bed was super comfy. No need to bring dongles because there were plenty of USB ports to plug all of your devices into. Parking was FREE in the attached garage or the flat lots. There is an option for valet but I don’t know how much they charge since we were okay with the garage parking. If you are attending an event at the St. Louis Music Park or the Hollywood Casino Amphitheater and don’t want to deal with traffic or parking I would stay here. My rating: BEST.
Ryan
1 晚旅行
4/10
so came to town to see Dave matthews at the venue. booked an expensive room at the casino for convenience. a shuttle bus no issue with parking and the joy of being right next door. well thats where it ends. i arived early and had to pay a fee for early check in. then had to pay an extra fee for shuttles.so an extra 60 bucks on top of 450$ for a single night for double queens. however the view from the room was very nice. i was told when i bought the shuttle to the concert venue that they would be constantly running every 15 minutes. that was not true. found out later shuttle was supose to start at 530. we got in line at 525 and there were like a few huundred people in line already and buses started at like 550 pm. this is after an email from the venue saying to leave early cuz it takes time. well you see they charge for parking at the venue but not at the hotel/casino so lots of peps park there and take the shuttle. the line for shuttle entry was long to get in, longer than general entry, dont ask me how i know, we had to traverse security 3 times due to issues with e tickets and general security. the show was amazing. but when it ended they promptly kicked us out of the pavilion to stand in line to wait for busses back to casino. with about 1/3 of 20k people. no water no seats no clear lines. daves last jump on stage was 10:15. make it back casino at 12 am. where all restaurants were closed and only a food truck was open. no ada compliance for lines.
jes
1 晚好友同遊
2/10
Horrible experience checking in with someone with disabilities
Cassandra
1 晚家庭旅遊
10/10
Curtis
1 晚家庭旅遊
10/10
Check in was easy and they were so incredibly friendly! The room was comfortable and perfect!
真實旅客
1 晚旅行
10/10
Karlie
1 晚好友同遊
10/10
Philippe
1 晚旅行
10/10
david
1 晚旅行
8/10
真實旅客
1 晚旅行
10/10
Rachel
1 晚旅行
10/10
The lobby was beautiful. The room was fine, I did expect a little more "prettiness" being in a casino hotel. It was clean and comfortable.