Our stay was relaxing and enjoyable.
My only issue was the doors. Room door, bedroom door, bathroom door, closet doors were all in poor condition.
Alisa
Alisa,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月7日
Markel
Markel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月18日
Jack P
I have stayed here several times and the hotel is becoming dated lots of stuff in the rooms like your coffee pot and electrical outlets do not work. Came in to pillowcases on the bed, but no pillows took hours to get the pillows. Never did get a replacement coffee pot. The breakfast which used to be exceptional is now less than average. In other words, I’m not eating there food it’s nasty. The bagels were hard and stale and plain. The eggs were powdered eggs with cheese in the middle, which were absolutely awful. I will not be staying there anymore, which makes me sad. I have stayed there for years.
Howard
Howard,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
DawnRee
DawnRee,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月8日
Front desk were very friendly.
kelly
kelly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月2日
Thanksgiving Week
We truly enjoyed our stay and the staff was great. We would recommend using something other than Styrofoam plates. Styrofoam is definitely disappointing to see in hotels these days. Other than that we thoroughly enjoyed our stay. We'll be back!
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月22日
Filthy hotel. Do not book
The room was filthy and we asked for our money back and left. Even after a long drive. Mold and mildew were everywhere in the bathrooms and the beds were absolutely disgusting under the sheets. It was disgraceful. We booked through hotels.com and it made me not want to use them again because it rated this property as excellent and it was anything but.
Lawrence
Lawrence,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月17日
Penelope
Penelope,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
This is a nice place. I will stay here again when in Richmond.
MICHAEL
MICHAEL,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月27日
Jessica
Jessica,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Anniversary trip
Our stay was comfortable and quiet. The room did smell like someone had smoked in it,it was very faint of a smell. Overall the stay was really nice my husband and I would stay again.
Andrea
Andrea,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Room was better than I expected . The location was in a great part of town. Lots of restaurants near by and shopping center . Def would stay again .
Taran
Taran,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2024年10月11日
Trash overflowing from the cans outside. Cigarette butts EVERYWHERE around the doors. Trash all over the parking lots. My wife asked twice for the floors to be swept in the room. CLEAN this place up.
Lewis Brett
Lewis Brett,4 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月10日
Carlos
Carlos,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月8日
The staff were wonderful. The breakfast was okay. My mom wanted regular scrambled eggs, not folded egg tacos with peppers that she couldn't eat. Our room had ants on my mother's bedside table. There was no toilet paper holder. The bathroom floor was cracked and I kept finding small pieces of the tile in the bathroom.
EVELYN E
EVELYN E,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月7日
Fix your system please
Hotels.com did not send valid cards to the hotel, which made the check in difficult. I had booked two nights independently, because I didn’t know I would need a second night until after I booked the first night, so I had difficulty checking in twice.
Sharon
Sharon,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年9月27日
Worn down facility and low quality service
This hotel was at a good price and had good ratings. However, my experience was not great. In six days, my room was only serviced once (after multiple requests). The TVs were not internet compatible and malfunctioned (some major network channels were not accessible). The bathrooms in room need upgrades - they look 20 years old or more. Musty smell in room. The fitness center was closed the duration of my stay due to broken glass.
Jerre
Jerre,9 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月25日
Dated hotel
Dated and in need of repairs.
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月23日
Large room, comfortable bed
Christine
Christine,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年9月22日
Jerry
Jerry,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年9月15日
Brenda
Brenda,3 晚旅行
Travelocity 真實旅客評語
6/10 不錯哦
2024年9月3日
The property was ok the pool area is nice. My only issue I had was that my room smelled really moldy compared to my family rooms. I went and complained about the smell as it was very strong and was told there was nothing that could be done. My room also wasn’t properly cleaned before arrival. There was dirty towels and rags still left in the bathroom.