Run down, not clean, $8 for 3.4 oz ice cream by calling it a pint.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
CAMAS
Fue buena pero las camas estaban hundidas no muy comodas
JOSE OCTAVIO
JOSE OCTAVIO,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
TV service was not good- no internet connection for the TV service provider and the TV was just pixels- dirty towels stained with pink color stuff on it- the sitting area was disguising and looked like it was never cleaned- as for kitchen- the refrigerator had hand prints on the front as if it was never cleaned- hair and dust collected in bathroom floors in the corners behind toilet. Over all not clean rooms and the ac was roll around boxes with tubes going out the window. No pool or hot tub- was told to use the hotel next door for hot tub/ pool usage. Called the front desk many times no one helped with the TV connections. So bad bad place to stay- I regret even booking this place. Over all dirty and in clean and TVs don’t work due to poor internet service.
Kendra
Kendra,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月21日
A few things need to be improved on.
The service was great. However, comfort was very poor. The mattress was very uncomfortable. My partner and I always woke up with pains all over our bodies. The air conditioning was in the way of moving around the bed. The sink keeps flowing so slowly , it was difficult to use.
Bisi
Bisi,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月15日
short stay
the on site manager was very kind but i was appalled by the conditions of the rooms First room we went to smelled like smoke and it was a non smoking room. they did switch our room but the next room was dirty. We weren’t given bedding for the pull out couch or enough towels. the shower was dirty and rusted all around. both lamps didn’t work. we already switched room and we’re only going to be there for the night so we dealt with it but definitely not a hotel we would use again.
Diana
Diana,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Lillian
Lillian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
enrique
enrique,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月6日
This hotel has great potential.
We got one of the last two bedroom rooms and my daughter smelt pee on the mattress. When we pulled back the sheets, the mattress look like someone had died on it. It was covered in Stains. Both beds had not been turned down because there was hair in them. At first front desk wasn’t interested in giving us a refund or a discount, but she did eventually see the pictures and gave us $100 off. Because we had to sleep on the pullout couch I thought that would’ve been appropriate to get a full refund. I don’t wanna make things worse and put the bad pictures online.
Tschaikowsky
Tschaikowsky,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月6日
DON'T STAY AT THIS LOCATION
1st the hotel manager never stood up to greet the guest. She kept her dogs behind the front desk and when I informed her that I'm terrified of dogs and my granddaughter asked if she could put the dogs somewhere else she rudely said no she couldn't. My 2nd day the fire alarm went off at 3:15am and blared loudly for 25 minutes and the night staff didn't the keys to turn it off and the fire department had to. Then it was after 5pm and I asked the front desk for 2 extra pillows and again they didn't have any keys to the linen closet. Each time I saw the manager she's sitting down and almost wouldn't greet you until you greeted her 1st. A couple of times while I was in front waiting for an uber the staff were outside smoking and complaining about the company in front of guest. The appearance of all staff was very disheveled or they needed a drug rehab program. Believe me if I could I would want a refund. I did attempt to seek a different hotel but due to thr holiday none were available. MOST IMPORTANTLY THEY FRAUDULENTLY BILLED MY CARD FOR A NIGHT I WASN'T THERE. I CHECKED OUT ON DEC/1ST AND BILLED MY CARD ON DEC/3RD AT 2:42AM. There's nothing close by like stores in walking distance other than the freeway and I heard planes come and go all night. Honestly it seemed comparable to a skid row hotel. I saw people checking out with their clothes in plastic bags oppose to luggage. This is not my opinions but it's facts.
Polly
Polly,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Larry
Larry,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Michael
Michael,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Helen
Helen,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
vanessa
vanessa,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Tyra
Tyra,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月24日
Stay here if you want a bargain and no frills
The room is pretty basic. Carpets are very soiled and stained; lots of dust in corners near bed and sofa; smallest 32 inch lg tv (too small for distance from bed).
Popcorn ceiling still exists; bathroom pipes vibrate (needs an upgrade); however, the positive aspect was the free breakfast and the gym was unexpectedly great.
If you want minimal amenities and no frills, stay here for the price.
charles
charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Viviana
Expedia 真實旅客評語
10/10 好極了
2024年10月14日
Wonderful experience!
Staff were friendly, and the room was HUGE considering the low price. More than worth it. Next time we’re in Phoenix we will go back!!
Anastacia
Anastacia,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年10月4日
The room was nice overall but the property was worn and the common areas needed obvious updates.
Merleta
Merleta,2 晚商務旅行
Orbitz 真實旅客評語
6/10 不錯哦
2024年10月1日
Nothing too distinctive about this hotel. Breakfast was heavy carbs