I am gluten and dairy free due to allergies and was unsure what on the menu I could eat. I spoke to the waiter, who spoke to the chef, and he made me gluten-free fish and chips and a dairy-free horseradish sauce, which was delicious and much appreciated!
s
s,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 4 日
Heather
Heather,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 4 日
Maryanne
Maryanne,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 2 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
The hotel was excellent and a stones throw from the park and ride which was great for going into the centre of York. The hotel itself was great the staff was really polite and helpful nothing was to much for them to do and the meals were very good we will definitely be going back there again
Ian
Ian,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 28 日
Comfortable
The rooms could do with an upgrade. Bathrooms are outdated.
The bed was comfortable and room was clean.
Friendly staff at check in/out.
Emma
Emma,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
Good grub
Great breakfast
Wendell
Wendell,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 26 日
Iben
Iben,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 24 日
Good value & nice hotel. A bit short staffed at the bar though
Nick
Nick,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 8 日
ya yuan
ya yuan,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 2 日
great hotel
great hotel, not the newest but is clean and comfortable. beds are huge! stayed here before and liked it so we came back. only problem was a noisy fan on a wall outside our room. we like the window open at night so was a bit annoying. didn't spoil our stay though and we'll be back
Daniel
Daniel,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
Ceren
Ceren,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
michael
michael,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
The only problem was no air-con ,and window would not open . The fan in the room was very noisy . All good otherwise.
Rennie
Rennie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 19 日
Not quite 4 star but would stay again
Staff great, food good, public areas great. Bedroom..3star at most. Bathroom smelt stale damp. Carpets thin. No milk , for provided drinks, no biscuits. Excellent touch in providing fan as weather hot.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 18 日
Hannah
Hannah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Disappointed
The accommodation. Was lovely and very comfortable, the food in the Restaurant was poor quality I had steak and ale pie there was very little meat in the pie and the potatoes tasted as if they had been cooked days before and microwaved , I then ordered a coconut panacotta dessert which should be soft and melt in your mouth, this was like tasteless overset Jelly that I had to chew I only had a couple of spoonfuls before I left it. I was angry when I looked at my receipt to see I had been charged 20% service charge without asking me first. I had to go to the bar to order my meal then the server dumped my plate in front of me and said your cutlery in the box on the table, this is not the kind of service I expect to have to pay 20% surcharge for and service charge in the UK is not compulsory so should always optional. For this reason I wouldn’t recommend there restaurant. Thankfully the breakfast was much better
Gillian
Gillian,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Great location but with many faults
Excellent location near a park and ride. Staff were very welcoming and attentive. Unfortunately there were a few issues we were not happy with - The floorboards outside our room along the corridor and as you walked into our room were extremely squeaky, which was bothersome at night. The AC in our room was broken and therefore we had to leave the window open as it was very warm in the room although an electric fan was provided.Being near the railway it was noisy at night when the trains went by. The shower water temperature often went to scalding hot so we had to be very careful when taking a shower. The shower/bath/toilet room was a bit outdated and needed updating/modernising as it was difficult to step into the bath to have a shower. Also the toilet seat kept moving even though we screwed it tight on a number of occasions. The room however was a nice size with a large comfortable bed and a separate single bed. But the large bed seemed too big for its position as the small wall lights were over the bed itself and we were constantly banging our heads when trying to sit up to read. Breakfast was very good with a good selection of different things to eat and drink and the staff were very polite and attentive.
Parking was very good with lots of spaces and the grounds were nice for a little walk.
We have stayed in Mercure Hotels a few times and have never been disappointed but Fairfield Manor needs some TLC to make it more appealing.
Stephen
Stephen,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Sukwinder
Sukwinder,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 11 日
Stewart
Stewart,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 5 日
Great stay.
Our stay was lovely. Bedroom was very clean as well as bathroom, bathroom products, were amazing. Although slightly disappointed that no biscuits to go with our tea/coffees were not supplied. Dinner and breakfast were very good. Definitely will come again.