Lobby smelled like a dirty diaper. No hot water in our rooms.
真實旅客
1 晚商務旅行
2/10
After my reservation online u calles pcer the hotel. To verofied my reservation for 2 rooms. And i formed that i will showep up late nigtj. After 1:00am on 03/01/2025 vecause i wasdrivi ng 5 hours far away and depending on trafic and snow passes. The front desk Lady
Mentioned that it will be fine. The only thing I will do, when i arrive push the rigth bottin to request access and i asked the lady to write a note fir rhe nigrh staff to sxpect me. She asseres me rhst she weite rhe note.
Then when i am arrive the guy/nigrh shift . Told me that he cancelled my reservation. Vecause i am noe showed up. I told him that i informed the hotel that i will arrive late. He told me thst he can not do anyrhing about and the only thing i have to do another reservation and pay there. I told him thst i was paid fir 2 room why i have to pay again. He told me vecsuse i called your reservation. I told him . That was your mistske in cancelled. I told him to find the note where o informed. And he repited again you have to pay agsin i asked him. That i need to talk with jos superviser. He told me. I will call her and ask. And i was waiting there until 6:00am. And he told me that his superviser told him that i have to pay for thw eooms there because it will be a new reservation. And the supercisor will call the theid party where i did the reservation to give me my miminey back.
And now i need hotel.com to help me with this the roblem because i am being charges twice for 2 room i ended paying 4
Gloria
1 晚家庭旅遊
8/10
Tiglu
2 晚旅行
10/10
Straight road drive to airport. Clean and safe.
Sandy Garcia
1 晚家庭旅遊
10/10
Israel
2 晚旅行
8/10
Good and clean hotel
Mohammad Qaisar
1 晚旅行
10/10
Everything
Geuri
1 晚旅行
10/10
The room was nice and the bed was comfortable. The heater wasn’t noisy like most hotels.
Craig
1 晚商務旅行
10/10
This was a great stay although I wouldn’t have loved it if I didn’t have family to visit. My only large complaint was that the AC/heating unit made a squealing noise. Of course, I didn’t notice until the middle of our first night and by then, I knew we would only be sleeping there and with family the rest of the time, so it was not a huge deal.
Audrey R
2 晚旅行
10/10
Very awesome. Great staff. I’ll be coming back and forth.
Iasuo
1 晚旅行
4/10
Property was clean and staff was kind and helpful the only issue was the walls are not soundproof at all and we could hear the family next door all night.
Paloma
1 晚家庭旅遊
8/10
It was decent, just needed a place to stay for the night before heading home
Shalome
1 晚家庭旅遊
10/10
Costin
1 晚旅行
2/10
This property was terrible. When we showed up to a reserved handicap accessible room, we walked in and the room hadn't even been cleaned. The beds had dirty aheets, the bathroom had dirty towels on the floor, and they wpuldnt even refund our money, because we had used Expedia.
aaron
1 晚家庭旅遊
8/10
Close to venue I had to attend
RICK
1 晚旅行
10/10
Derek
2 晚旅行
2/10
Monica
2 晚旅行
4/10
Overpriced hotel. We didn’t feel safe at the hotel