The A/C was barely functioning and the room was warm. We had to call for sheets and pillows for pull out. The tv in the bedroom wasn’t working and needed adjusting to work by a tech. The drapes were sagging, the rungs on the shower curtain were bent not holding in the shower curtain. There was some makeup or something on the inside of the bathroom door that should have been wiped off. The Kleenex box was at the end with the blue stripe but there wasn’t a replacement box in the bathroom and the tub looked rusted and dirty. The main atrium halls needed vacuuming and the bench seating in the bar area had crumbs in the creases of the seat and on the table. I’m shocked. We stayed 10 years ago and loved it. The food at the bar was great and still is and that is the only good thing I have to say. Even the breakfast food was cold and terrible. I don’t know what happened but we won’t be back again.
Jennifer
1 晚家庭旅遊
10/10
We have stayed here numerous times over the years. The hotel is in need of some upkeep. We did appreciate the made to order breakfast and the pet friendly environment. Unfortunately they do charge for parking along with our visitors that came one evening and had to pay $20 just to visit us and have dinner there. I did enjoy the gym area which had a variety of cardio and weight equipment. Outside pool area has some chairs that are broken and should be removed from the area. Pool could be cleaner, we chose not to swim.
Heather
3 晚家庭旅遊
6/10
The hotel looked great from the outside. We checked in, were provided with no information about the property (we missed out on complimentary snacks since we were not told). We did ask a maintenance worker where the pool was and he kindly gave us directions. We had no idea when breakfast would be so we searched for that answer as well. The hotel overall feels like a maze with all the walls and plants. Our room was on the first floor and smelled terribly of smoke. We went to the front desk and were told the smell is from when they used to be a smoking property many years ago. This was the first time we have experienced this issue, even when we go to Las Vegas the rooms do not smell as badly of smoke. Breakfast was ok, nothing special. They do have an omelet station but the eggs are cooked and then items added before the finished eggs are folded over so the cheese is not melted. Overall for the price I would choose to stay elsewhere. The rooms were a good set up and size, but dated and parts peeling off the wall. There was also water damage in the bedroom area and you could tell the pull out drawers and mini fridge had not been cleaned in a very long time.
Timothy
1 晚家庭旅遊
6/10
Did not see there was a $15 a night parking fee listed on the website when i booked. Was not even mentioned at checkin. Signs were all over the parking lot to scan QR and.
Although i felt "bait ans swotch" we were already there so i tried to pay. Numerous times i tried to pay , couldnt complete the transaction. Went in to the counter and was told they could help me process with a code and processed it but was billed 2 nights parking when i was only thete one night. Was then told they could fill out a slip and request a refund from the company that "controlled" the parking but that the hotel had "nothing" to do with the parking. Never heard that one before. Obviously have not received a refund 2 weeks later. Called hotel , they said they cant help. They gave me a number to call the patking company. Called the number but "no longer a working number" use caution
Cecil
1 晚家庭旅遊
8/10
Butondo
1 晚旅行
10/10
Good value
Edward
1 晚家庭旅遊
8/10
真實旅客
1 晚家庭旅遊
8/10
Good place, it is just getting old without having any updates. It had peeling paint, old carpet, things like that. Good place to stay for a night or two. Rooms were clean and comfortable.
Matt
1 晚家庭旅遊
2/10
Stayed in room 510 and the ac unit didn’t work. This stay was during the hottest part of summer. Front desk did not answer when called and upon check out the maintenance employee “checked us out” and simply said sorry about the lack of AC. TERRIBLE NIGHT
Jody
1 晚家庭旅遊
10/10
We had a nice quiet overnight stay to break up our long travel weekend. We booked a King suite for our family of 4. It was a great size! We were able to stretch out and not feel like we were in each other’s way. I usually hate hotels because of how noisy they can be, but I can say even with a convention going on I was able to sleep without my sound machine. Staff were very friendly and had great communication. They texted us throughout our stay to see if they could assist with anything or get us anything. We would definitely book again. They do offer a nice breakfast for guests, including omelette/egg station but we did not eat breakfast there.
Nikole
1 晚家庭旅遊
10/10
Great service, clean comfi room. parking was a bit over priced, but will stay again
ralph
1 晚旅行
10/10
Solomon
1 晚旅行
6/10
Laressa
2 晚旅行
10/10
Wonderful place
Dan
1 晚旅行
10/10
Diane
1 晚好友同遊
10/10
Would recommend 👌
Kristalynn
1 晚家庭旅遊
8/10
Nice place
Brian
1 晚好友同遊
6/10
The room was somewhat clean the bottom of trash can was absolutely gross. The common areas were gross in my opinion. The bed very comfortable and the luxury bedding was awesome. I would stays going just for that.
Ann
1 晚旅行
10/10
MOHAMAD
2 晚家庭旅遊
10/10
Bill
4 晚商務旅行
8/10
All was great until I was informed about the parking fees being charged. Looking back at the booking website I just found where it disclosed paid parking, however wasn't on the main amenities page that just said parking available. I've never paid to park at a hotel in my 40 years of travels, and had i seen this i wouldn't have booked it. 2 days was $34.98 which is ridiculous.
真實旅客
2 晚旅行
6/10
Joel
1 晚旅行
10/10
Calvin
2 晚旅行
10/10
Accommodations were great except that we had to call maintenance because our shower was completely clogged. The fix was done immediately and quickly, was surprised at who clogged the drain was.