Run down property plumbing issues in bath tub and bathroom sink
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月30日
A la hora de hacer válida la reservación los costos suben considerablemente, y al checar la salida vuelven aplicar otros cargos sin ninguna explicación
Luis
Luis,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
Disappointing room, breakfast & customer service.
Room was not as described in the listing. Management failed to even respond to my concern about this.
I normally love embassy suites, other locations have a great breakfast spread and attention to customer service. This location, however, missed the mark on both.
Hotel was unprepared to serve breakfast for the number of guests in the hotel. The wait in line to receive breakfast was over an hour, and the amount of dining area seating was very limited.
The same pile of dirty dishes and uneaten food persisted in the hallway outside our room from check in to check out, despite notifications to management.
Byron
Byron,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月28日
Shower did not have hot water. Bathroom door was a sliding door not to good for privacy. Breakfast omelette’s was good.
真實旅客
3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月25日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月25日
Jacqueline
Jacqueline,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月23日
Geronimo
Geronimo,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月20日
Horrible customer service
I called when I booked to confirm that I, 19 years old could check in because I know most hotels in Vegas are 21+. I was told it was perfectly fine. When I got there, we weren’t greeted by the front desk attendant. He abruptly said “last name” and didn’t even look at me. He then gave me a lot of attitude about not being 21, so I had my stepdad check in for me. Both attendants I talked to were just overall very rude. I have always had amazing experiences at Embassy Suite properties but would not return to this one because of the horrible customer service. Also, we were told the room service was 24 hours with a food icon next to that. That was in fact not true. We ordered a “pizza” that was a small flatbread.
Grace
Grace,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Nice little getaway
Very nice hotel. Room was also very nice. Enjoyed the stay.
Rachael
Rachael,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月3日
Very Clean , very quiet
And love the cleaning crew!
Very welcoming
Especially one of the receptionist.
Now sure his name! But he was there Thursday night!
Thank you for your help sir!
Esther
Esther,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
Good hotel.
Good hotel with great breakfast and evening reception, that is signature selling point of embassy suites. It’s close enough to the strip. Good staff.
They should have a filtered water station and parking should be included (currently at $19 a night).
Gulshan
Gulshan,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年11月30日
Malcolm
Malcolm,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月22日
Michele
Michele,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Nice hotel
Our stay was just for 1 night. Didnt have any problems, and staff was very nice at check in. Didnt have any problems or issues with our stay
Pete
Pete,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月20日
Place was clean and friendly service.
Ray
Ray,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月18日
Average Hotel in a Below Average Area
If you enjoy the sound of airplanes , literally every 30 seconds, this hotel is for you.
Brian
Brian,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月5日
María de la Luz
María de la Luz,2 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024年10月2日
The room, bar, breakfast and hotel were all outstanding!
Elizabeth
Elizabeth,2 晚家庭旅遊
Travelocity 真實旅客評語
2/10 不太好
2024年9月25日
Although we arrived 30 minutes early and there were rooms available we were asked to pay an extra 50 dollars for early check-in. Why in a hot (temperature area) resort does your pool close at 5 pm. That was not mentioned in reservation. Until this trip I looked first for Embassy Suites for my stays. That will no longer be the case.
Disappointed