I am writing to express my frustration regarding a recent booking I made through your platform. The reservation details clearly stated that my stay included breakfast. However, I was informed that breakfast was not included, and I was subsequently charged for it during my stay.
This is both misleading and unacceptable, as I relied on the information provided on your website when booking. I expect Hotels.com to honor the terms advertised at the time of purchase and to reimburse me for the breakfast charges I had to pay due to this error.
Pedro
Pedro,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
Delonte
Delonte,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Service and staff was great!
Tiffany
Tiffany,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 9 日
Melinda
Melinda,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 22 日
Bharvi
Bharvi,5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 18 日
Tamiko
Tamiko,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 2 日
Nice clean room. Comfortable Bed
Octavia
Octavia,5 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 5 月 16 日
MY STAY WAS HORRIBLE! I rarely leave reviews but this place is an absolute dump. It’s dirty. And the staff is so unhelpful, I had to change rooms 3 times and then they gave me an excuse that if I book through Expedia I get any room that available: the manager yelled at me and Marriott did nothing about it. Absolutely horrible. Do not stay here !
Chidinma
Chidinma,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 16 日
Nice little place. I wish the restaurant was open all day.
Sarika
Sarika,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 12 日
The hotel was clean.
Olusola
Olusola,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 10 日
The stay went ok. The room i had was a joining room and the person in that room talked so loud on their cell phone from 6am and on. It was very disturbing. I was not able to get any sleep at all.
Cheseed
Cheseed,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 8 日
Very pedestrian but functional
Jeffrey
Jeffrey,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 1 日
clean room. modern
Robert
Robert,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
All was good.
Edward
Edward,2 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 26 日
Love the stay. Very clean.
Shon
Shon,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
No
Patrick
Patrick,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
No
Patrick
Patrick,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 21 日
Traci at check in was lovely and gave us great information about the hotel and the area.
The shuttle for the metro stops at 9
Jennifer
Jennifer,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 19 日
I liked everything about my stay there. The only thing that could have made it better was a microwave in my room. I like my hot tea and popcorn before bedtime.
Linda
Linda,1 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 18 日
Mundi
Mundi,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 15 日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 4 日
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 2 日
The woman at the front desk made the checkin a very seamless process!