Charlotte Convention Center - 8 min drive - 9.3 km
Spectrum Center - 9 min drive - 10.1 km
Charlotte Douglas Airport Overlook - 10 min drive - 9.9 km
Getting around
Charlotte-Douglas Intl. Airport (CLT) - 8 min drive
Concord, NC (USA-Concord Regional) - 27 min drive
Charlotte Station - 16 min drive
Gastonia Station - 24 min drive
Free airport shuttle
Restaurants
Phillips Seafood - 12 min drive
Tequileria - 4 min drive
McDonald's - 4 min drive
Kosta's Kitchen - 12 min walk
Coffey Creek Cafe - 3 min drive
About this property
Hyatt Place Charlotte Airport / Billy Graham Parkway
At Hyatt Place Charlotte Airport / Billy Graham Parkway, you'll be within a 10-minute drive of Bank of America Stadium and Charlotte Convention Center. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. A free airport shuttle and a seasonal outdoor pool are offered, and in-room conveniences include sofa beds and refrigerators. Fellow travelers say great things about the helpful staff and airport proximity.
Languages
English, Spanish
At a glance
Hotel size
127 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-in/out available
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Children
Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (dogs only, 2 total, up to 75 lbs per pet)*
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 10 per day; includes in/out privileges)
Onsite extended parking (USD 9 per day)
Wheelchair-accessible parking and van parking on site
Transfers
Free airport shuttle (available 24 hours)*
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Snack bar/deli
Traveling with children
Children stay free (see details)
Grocery/convenience store
What to do
Winery tours nearby
Working away
24-hour business center
2 meeting rooms
Computer station
Conference space (900 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
1 building/tower
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Seasonal outdoor pool
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible van parking
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Accessible airport shuttle
Closed captioned TV
Visual fire alarm
Room amenities
Be entertained
42-inch LED TV
Premium cable channels
Streaming services
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Queen sofa bed
Premium bedding
Free crib/infant bed
What to enjoy
Separate sitting area
Freshen up
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
Desk chair
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Mobile key entry
Fees & policies
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
Swimming pool
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 200 per stay)
Parking
Self parking costs USD 10 per day with in/out privileges
Extended parking costs USD 9 per day
Pool, spa, & gym (if applicable)
The seasonal pool is open from May 13 to October 01
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Also known as
Hyatt Place Airport/Tyvola
Hyatt Place Airport/Tyvola Hotel
Hyatt Place Airport/Tyvola Hotel Charlotte Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd Hotel
Hyatt Place Airport/Tyvola Rd
Hyatt Place Charlotte Airport/Tyvola Rd
Hyatt Place Charlotte Airport / Billy Graham Parkway Hotel
Hyatt Place Charlotte Airport / Billy Graham Parkway Charlotte
Frequently asked questions
Does Hyatt Place Charlotte Airport / Billy Graham Parkway offer free cancellation for a full refund?
Yes, Hyatt Place Charlotte Airport / Billy Graham Parkway does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hyatt Place Charlotte Airport / Billy Graham Parkway?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Hyatt Place Charlotte Airport / Billy Graham Parkway?
Yes, dogs are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 75 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hyatt Place Charlotte Airport / Billy Graham Parkway?
Yes. Self parking costs USD 10 per day. Extended parking costs USD 9 per day.
Is airport shuttle service offered by Hyatt Place Charlotte Airport / Billy Graham Parkway?
Yes, a free airport shuttle is available.
What are the check-in and check-out times at Hyatt Place Charlotte Airport / Billy Graham Parkway?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Hyatt Place Charlotte Airport / Billy Graham Parkway and nearby?
Hyatt Place Charlotte Airport / Billy Graham Parkway has a seasonal outdoor pool and a 24-hour fitness center.
Are there restaurants at or near Hyatt Place Charlotte Airport / Billy Graham Parkway?
Yes, there's an onsite restaurant.
Hyatt Place Charlotte Airport / Billy Graham Parkway Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.2/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
2/10 Poor
Oct 22, 2024
Tamichael
Tamichael, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 21, 2024
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Elizabeth
Elizabeth, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 5, 2024
Jeanie
Jeanie, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Oct 4, 2024
Horrible
Arrived at the hotel at midnight as was told our room was given away to airline passengers.
Joseph
Joseph, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 3, 2024
The stay was good, friendly staff at the front desk.
Received an email the day before arrival saying to call a certain number to have the shuttle pick up from airport.
Tried the # for 30 mins and it was busy every time. Arrived at hotel and the shuttle was sitting out front with driver.
Mentioned it at front desk @ check-in and no explanation or why. Just sorry about that. Little annoying
Verified traveler
2-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
Terry
Terry, 1-night trip
Verified Hotels.com guest review
2/10 Poor
Sep 29, 2024
Dean
Dean, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
Carla
Carla, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 26, 2024
James
James, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 21, 2024
Teri
Teri, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Bella
Bella, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Jose
Jose, 1-night trip
Verified Hotels.com guest review
6/10 Good
Sep 3, 2024
They charge extra for parking and then charge for using a credit card which is the only option to pay for parking. Bartender talked continually for 45 minutes. Room was usual nice Hyatt place suite. But breakfast wasn’t ready in the morning. Parking situation very off putting. Other options are around.
Cassy
Cassy, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Aug 16, 2024
Sean
Sean, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 15, 2024
This property was more than I expected it to be. The rooms were fantastic. However, the food was not the best.
Kathleen
Kathleen, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 12, 2024
Hilary
Hilary, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Aug 9, 2024
The property was modern and clean. The staff was super friendly and helped make our stay a memorable experience. One opportunity for improvement would be the quality of breakfast foods. Enjoyed the vegetarian options, but the scrambled eggs had an unusual taste. Other than that the area was clean and overall the food was good.
Iva Marie
Iva Marie, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
Staff was great
Kim
Kim, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 6, 2024
Stayed here for an overnight layover and loved the proximity and quality of the hotel! Wish the shuttle service was 24/7, but other than that we loved everything about this hotel!
Rachael
Rachael, 1-night trip
Verified Hotels.com guest review
6/10 Good
Aug 6, 2024
I did not like that in my room the AC was so old and likely broken that when it turn on or off it so so so loud it will wake me up from a deep sleep. Horrible.
Thomas
Thomas, 1-night family trip
Verified Expedia guest review
6/10 Good
Aug 5, 2024
Cleaning in the rooms
karen
karen, 4-night business trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
The first night stay was exceptional. However, upon return we called for pickup at airport immediately upon arrival at 11:30. The van did not wait for us to get our luggage and when we called the property, the on-duty person was extremely rude. Therefore, we had to obtain other transportation to get our vehicles.
Charlotte
Charlotte, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
Nice staff
The front desk staff was so nice.
They were always smiling and engaging in pleasant conversation with me.
Denise gave me room with a view as the one I was assigned didn't have one.
Kathy was so nice and personable.
Thank you girls 😀