Hotel is good but breakfast was a disappointment. I was told breakfast would
go to 10am on Christmas Day but it ended at 9am. The hot food was sitting there pretty much with few left overs so I asked if they were going to make more sausage or scrambled eggs and the kitchen lady said no, they close at 9am but I could still have the other stuff there. She could have been accommodating like what would you like sir etc but no she was not interested in helping but rather go home earlier ? No customer service at all and was on Christmas Day!!
Another issue was the deposit of $50 for incidentals? When I left, I asked about that and they told me it would take one week to be posted back to my account???
Carlos
Carlos,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Leigh Ann
Leigh Ann,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Not bad for a couple nights
The hotel has some updates. Things not updated need to be. Desk chair broke off arms, closet sliding door falling off, outdated bed. Service was good, typical hotel breakfast, good location.
Zachary
Zachary,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月10日
Raymond
Raymond,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月5日
I reserved this hotel as we had an event to attend on a Friday night in downtown Alpharetta. This was within 3 miles and was much more reasonably priced than many other options which were only marginally closer. It is located just off GA 400 but I never heard any related traffic noise.
Parking is in the hotel's lot which seemed ample. There are quite a number of restaurants nearby, several within walking distance. There is also a fine dining restaurant (Cabernet) located right next door, but we did not eat there (we had dined there before). There are 100s of places to eat within a few miles.
Our check in (around 4 p.m.) was quick. We got a room on the 3rd floor at the end of the hallway. It was quiet and spacious. The sink was located outside the bathroom, which can be convenient. The bed was comfortable.
Breakfast was served from 7 - 9 a.m. (on Saturday; weekdays may be different). While they had an average variety of items, some of them had that 'from the freezer' quality. The English muffin and the yogurt were fine. Breakfast was the only part of the stay that I thought could easily have been better.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Great spacious rooms.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Kevin
Kevin,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月24日
Comfort
It was very comfortable and relaxing. The overall appearance of the hotel started the being comfortable. It was very affordable, clean and pleasant to the eye. I will definitely use Hyatt again and will recommend it to anyone.
Franklin
Franklin,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月20日
Find a different place to stay not worth the money
The room is nice. Checked in and was told breakfast was from 7-10. Went down at 915 to find no breakfast except for crumbs, no coffee, asked about more food and was told breakfast ends at 9:30. Several of us stated the site says 10 and she proceeded to tell us she didn’t care what it said breakfast is over at 9:30. Very unpleasant attitudes at the front desk. Later inquired about the shuttle service since we were going to a concert only to be informed that no one was working that could drive the shuttle. So I stated basically the website is a lie and she pretty much said yep it sure is. Will never stay at another Hyatt Place again!
Kristi
Kristi,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月18日
Cynthia
Cynthia,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月15日
Once I arrived at the property, my room was not ready. My bed had no bedding and the room dirty STILL. To make matter worst, there was a kid running up and down the hallway crying. I let the staff know & asked if i could move, they were not helpful. Please save your money and go somewhere you wont leave feeling ripped off. Huge waste of money and a disrespect to the Hyatt name.
Rashawna
Rashawna,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月13日
Had a great time. Room was clean and pleasant. Staff were great. Breakfast was fresh.
Chantal
Chantal,1 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年10月13日
The hotel room was spacious enough but not cleaned properly saw debris on carpet and needs to be renovated. Carpet smelled and looked very old and dirty. No body lotion was provided. All furniture had dust on it. Breakfast was disaster. They advertise free and fresh breakfast but by 8:30 they were out of fruits , bread, bars, milk and almost everything. I couldn’t have my coffee and my kids couldn’t have their milk cereal. Everyone was so frustrated in the morning. Not worth the price at all.wouldn’t recommend.
Chintan
Chintan,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月11日
Nice place, i was 3 nights and i hav
Onay Orlando
Onay Orlando,4 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月11日
False advertising .hotel look not all up to date. When u walk inside lobby trash can full garages everywhere on floor.. people work front desk not professional at all.. when u walk in room you can smell the carpet wet smell. room look so out date then pictures.you can see carpet get alot stank .. is just look bad .. i never stay there again..
Tracy
Tracy,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Pierre
Pierre,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
Comfortable stay at a convenient location.
Kara
Kara,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月6日
The customer service was good, the location was good, and the king-size room was very spacious. I cannot complain at all.
Henry
Henry,11 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月5日
Michael
Michael,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月22日
Our check-in was wonderful, got to our room and the lights didn't work went down stairs to tell receptionist, she called maintenance and maintenance made all kinds of excuses as not to come to room, changed rooms and again the bathroom sink was full of water and would not drain, once again went down stairs to tell receptionist about the sink and maintenance was sitting talking to receptionist and never made any attempt to come to the room and fix the problem.