Room was noisy due to the hotel’s AC ducting running continuously even when room’s AC not on, bathroom had a continue musty smell, unless the extractor was left on permanently adding to the noise level. The musty smell recommenced even after maintenance left a dehumidifier in the bathroom for several hours. Asked for a room change, but hotel only had one room available which had the same noise issues. Upon arrival in the room was a pair of women’s pants left in a drawer, which was mentioned to reception, but still there when we vacated the room. I am concerned for the level of room received was because we booked through Hotels.com and not directly with the hotel. During our Texas trip we have a further 6 more hotels booked through Hotel.com and hope things improve.
Jonathan
Jonathan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月13日
Jenny
Jenny,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月11日
LARRY
LARRY,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月11日
1950's Nostalgia
A nostalgic hotel, like stepping back in time. Kids loved the pool. In the heart of the city surrounded by sky scrapers. Restaurants and bars within walking distance.
Rodney
Rodney,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月2日
Couldn't sleep, AC very loud noise.
Had very bad 2 nights, the AC made a lot of noise all night long, could sleep.
I was also charged for using WiFi and its supposed to be free for Bonvoy Members. I even have a video if you want evidence.
Juan
Juan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月23日
Peter
Peter,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月8日
James
James,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月6日
Tara, Troy, Adrianna were amazing. This place has charm and class, unbeatable location and staff
Matthew
Matthew,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月1日
Will return
This is our new favorite for our Dallas trips. Book it.
John
John,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月30日
It felt like they were trying to operate a luxury looking hotel while cutting as many corners as possible.