I will never stay here again. Our first room smelled so strongly of mold and paint thinner, do we requested a change. This was easy enough and while still musty, the chemical smell was gone. We had a balcony with a sliding door that didn’t close or lock. (See picture) so we heard the highway all night. Additionally the balcony connected to the one next door with no privacy or security partition, especially problematic with a non locking door! (See photo). One of the beds was off the frame with supports sticking out (see photos) and they could not be pushed in. My child hit their foot getting into bed resulting in a bruise and cut. Finally, upon arrival the room wasn’t fully cleaned with trash still in the cans, toiletries not restocked and the carpet obviously not vacuumed. Stay away. We would have changed hotels but were past the point of getting a refund
Anthony
Anthony,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月2日
Good bang for the buck!
Well priced & would have no problem staying here again. No complaints. The only issue I encountered was upon arriving to room the ac did not seem to be functioning, after turning the thermostat off for a few minutes and turning back on it started working thankfully. Besides that no issues. The Starbucks coffee in room was great. Thank you for the no issue stay!
Kyle
Kyle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月29日
Allyson
Allyson,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月30日
Horrendous is being nice. Musty and fingernails
The place smelled and was humid and musty. The room was dirty the show still had hairs all in the corners the shampoo bottles have been attempted to be taped to the wall the wall paper was peeling back. You felt wet in bed because of the humid musty atmosphere. Everything was old and outdated the light switchers have all turned yellow they where so old, there was a lady’s old fingernail on the floor of the room this should be a embarrassing place for Sheraton I expected more from a name like that. I could not wait to leave,
Madeline
Madeline,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Starla
Starla,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月7日
Great
Oscar
Oscar,2 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年12月4日
Renee
Renee,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
Great stay for client
Michael
Michael,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月21日
Timothy
Timothy,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年11月15日
Timika
Timika,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月11日
kriszel
kriszel,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年11月7日
The TV in the room did not work at all, the door out to our balcony would not open and was stuck - room 511.
On top of that, we were on the 5th floor which has an exclusive lounge for those who stay on the 5th floor. They do a free continental breakfast there- however, our room keys (that worked for our door) would not work to get us in the 5th floor lounge/snack & breakfast room, so we missed out on that benefit but sure paid a hefty price to stay at this hotel for one night.
My husband went down to the front desk where he expressed our dissatisfaction in our stay and he was told we would be awarded points to our Bonifay account. I actually booked with Expedia and not Bonifay- when I looked at my account, I have been awarded NO points. Shocker!
The hotel is in a good location and right off of i75.
Kaitlyn
Kaitlyn,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月30日
It was good
michael
michael,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
Curtis
Curtis,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月23日
Door to bathroom locked!
AC super loud
Set on 60 no where that in temp
Bathroom was disgustingly dirty
Shower was not clean
Towels had stains on them
NO shampoo only 2 pump bottles of conditioner and an empty shampoo holder
White dust on everything
No tv remote
Phone not working
Furniture was old, chipped
Room/hotel smelled
Front desk never answered phone so had to go down there to complain about the bathroom being locked
Floor doesn’t even look like it’s been vacuumed
Overpriced
Front desk was VERY slow when checking in
Overall a very poor experience and I will not be back or stay at another Sheritan
Fred
Fred,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年10月21日
Hotel and room had a terrible smell carpet was dirty cigarettes all over the entrance
not happy as cleaning is very important for me and my family