Good location in the city center.Service is ok and facilities are clean.
fan
fan,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2019年12月3日
good
wonderful, this hotel, very good location
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
good hotel good stay
on arrival the room was nice on the 11th floor with views of river.we went out for a meal and arrived back about 9pm.the hotel has a bar above this floor and we heard every footstep and dancing above us and the music was as loud as if we were at the club.people were in and out of the lifts on our floor to go upstairs.there was no control with these people as they came from the street and were not guests at the hotel.so asked reception to move us.this they did thankfully.
the hotel staff are really friendly and food was good.we managed to park outside which was also good.
carl
carl,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Very professional and attentive staff.
George
George,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月7日
liz
liz,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Repeat Visitor.
Repeat visitor to Vermont Newcastle. Maintaining excellent standards.
martin
martin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Great stay and great service
David
David,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
denis
denis,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月4日
Gary
Gary,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Lorraine
Lorraine,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月3日
Alexander
Alexander,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Julia
Julia,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月2日
5*
Wow. First class from the moment we arrived in the carpark. The Room was spacious with everything you could possibly need . Our only criticism would be the beds are very small doubles. The room had a view that we asked for.
The staff were well spoken confident and very polite The young lady who attended to us in the Malvern restaurant was extremely helpful very polite.
Teresa
Teresa,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月29日
Lovely hotel with some minor fixes
Lovely breakaway in the hotel. The decor and feel of the hotel is really nice and feels luxurious. Only issues we had were the 2 elevators were very slow and we often had to wait a long time for one to arrive and then had to ride it up and down several times to get to the floor we wanted. Also the cleanliness of the bathroom could have been better. The shower/ bath in particular was a little dirty which could have been easily cleaned.
Sharon
Sharon,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Nights in newcastle
As always a very nice stay
nigel
nigel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月24日
stephen
stephen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
Great apartment, very nice inside.
Beds and pillows not so comfy
Anne
Anne,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月22日
Went to check in and was unable to provide a card therefore was charged for the full £104, really poor as I could provide details of a card
Barry
Barry,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月22日
john
john,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月21日
So bad didn’t stay
We’re booked in the apartment went to hotel to check in to be told go to apartment to check in went there but the guy on reception was unhelpful the room was so bad we didn’t stay there broken windows boarded with cereal boxes and very dirty we were able to move to the hotel
William
William,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月20日
Avoid unless you are a penguin.
Perhaps the most miserable experience I have ever had in a hotel and trust me I have stayed in hundreds on business and pleasure over the years. Check in fine, went up to suite and it was past the point of cold, so set the heating system and left for an engagement, got back and it was still absolutely Baltic. Went down to reception and was offered blankets for the beds.....You pay for a 2 bed apartment to enjoy the space and lounge and the option is "go to bed to keep warm" no suggestion of another room etc, I mentioned it to the guy on reception in the morning and stressed how unhappy we had been and he tried to contact the Duty Manager with no success and said the hotel would definitely be in contact - weeks later absolutely nothing. Shabby service and completely unaccetable accomodation.