8/10 Very Good
Nov 23, 2024
Nice place. Beautiful views
Beautiful place, area, and views! Restaurant was lacking as were options in the immediate area, but Wilmington had nice choices, and of course the room gad a kitchen.
Biggest issue was I left items behind and immediately (w/in 30 min of checking out) contacted them. Responses were slow or not at all. I did eventually get my items back but one of a few messages that went ignored was my request for shipping/tracking info, eta. Never heard back. But again, I did receive my items. Just, being ignored is never good and very unprofessional.
Front desk staff was great. Restaurant staff too, the food just wasn’t. Grandkids didn’t even like it. Only went there once for dinner and never went back. Tried once for breakfast but they opened too late (8 or 9).
Jennifer
Jennifer, 3-night trip
Verified Hotels.com guest review