It took 45 minutes to wait for the shuttle bus.
There is no free water battle in the room.
Wenyu
Wenyu,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025年2月3日
Kristen
Kristen,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月2日
The first room we were assigned smelled bad, and the toilet didn't work. We called the desk, and we moved to another room that was better.
The young man who helped us when checked in was competent and kind.
The young woman there who I spoke to later behind the desk was less so on the evening of January 27th. She did not offer a menu for us to look at when ordering drinks, and behaved much less graciously than the young man.
Both the shuttle drivers to and from the airport were great!
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月31日
Cameron
Cameron,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月29日
alan
alan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月28日
Convenient
hayat
hayat,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月28日
shuttle service
We stayed for the shuttle service, it was excellent. We had a driver take us to the motel, and a departing driver @ 4am to the Airport.
CHRISTOPHER
CHRISTOPHER,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月27日
Ryan
Ryan,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月26日
Paying for parking is ridiculous
Hotel was clean and easy to get to. Was put off by having to pay for parking, seems it should be comped with the stay.
Kelley
Kelley,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月24日
Larry
Larry,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月22日
Amy
Amy,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月20日
Alycia
Alycia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月20日
Happy with Hyatt Place
The room was very nice. The room was extra warm upon my arrival which I much appreciated because it was very cold outside that day. The hamburger I had to eat was delicious and the service was excellent. The staff were very friendly. Would not hesitate to stay there again.
ARDELLE
ARDELLE,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
The hotel staff (including the evening driver) were amazing. I only requested the driver for airport run but it’s awesome that they will take you to the Mall of America as well.
I marked down cleanliness one star because the shower pan had mildew around the top (room 504).
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月13日
Shuttle service need to indicate hrs of operations
Daphnee
Daphnee,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月12日
Shin
Shin,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月7日
Disappointed
The bathrooms are extremely small. The door barely passes by the toilet & this wasn’t just our room. I was also shocked they charged to park there. It worked for our one night stay before heading to the airport but other than that, we won’t be back.
Amber
Amber,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月6日
RICHARD
RICHARD,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月6日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Abigail
Abigail,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月5日
Very nice place!
We stayed one night to catch an airplane.
Julie
Julie,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月4日
Clean, affordable place to lay your head
It was a one stay because we had an early flight the next morning. It was conveniently close to the airport. You cannot hear airplanes so it was nice. The pool was also an indoor heated pool. That was nice and my son enjoyed it. Rooms were clean. Only two things I wish was different. I was not aware there was a parking fee of $10 a night when I booked. The other thing was the check in was at 4 pm so it was a little later than I'm use to. Other than that the price was great for a clean place to lay my head down. I will most definitely book again if I have another early flight out.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
Tanu
Tanu,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
Better training for staff, unclear information
I booked through specifically for the park and fly option and the shuttle. When I arrived, the front desk person said I wasn’t eligible because I booked through hotels.com and not directly through the Hyatt website. All through the hotel there’s signs that offer park and fly for $10/day, just pay up front - apparently not for everyone. The front desk person gave me a phone number to Park N Go across the road ($20/day). The person answering screamed at us on the phone and hung up 3 times before we could get a word in. Not an ideal start to a long anticipated vacation.