The hotel is quite dated and the rooms are in need of an update.
We upgraded into a larger room with a sofa, however there is just one cushion, a small wardrobe, not big enough for two people and no storage space.
The larger room is good for the space, but that’s about it.
We booked two rooms with a guest requesting the lower floor and myself on a higher floor; however this was confused at check in, despite explaining multiple times the preferences the team member kept getting it the wrong way round.
We have an event in the summer and were looking for a location where our guests could stay, and this is not the place.
If you are in a standard room you are restricted on when you can use the gym, which is nuts- that should be a given, not a luxury.
They are clutching and it could be special, but it’s not.