The most abundant experience you can have in Riverside is only staying in this hotel
Perng Nian
Perng Nian,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年7月1日
jiatong
jiatong,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月10日
bangkai
bangkai,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年3月24日
Hua
Hua,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年3月6日
Jenny
Jenny,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年2月3日
jing
jing,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年1月4日
Saiping
Saiping,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年12月21日
I was shocked so to speak. I grew up in Southern California and liked to go to the Mission Inn to see the Christmas lights and this year decided to stay over while meeting friends for dinner. Dinner was a delight! However when I return to my room the first thing I encountered was an overflowing toilet. I called twice. Gentleman finally came and fixed it. Then I noticed there was mold in the toilet. And then I noticed there was a bathtub ring of dirt like the bathtub had not been cleaned since it was used by someone at some time. Very disappointing! I reported my experiences during checkout and got a bland response.
Barbara
Barbara,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月19日
Ridiculously noisy.
Extremely noisy. Our room overlooked the pedestrian mall and there was a guy playing the drums and loud music from the time we checked in at 5pm until 10:30, when the police showed up and shut him down. I had to call your security office twice about it and the police finally did show up. It was ridiculous that that is allowed to be played right where dozens of your rooms have customers.
When I went to take a shower this morning, it didn’t work. When I pulled the nozzle up to have the water come out of the shower head, nothing happened.
The bed and pillows, though, were very comfy.
Melanie
Melanie,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月19日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
We had a wonderful time. We came for Festival of Lights at Christmas. So beautiful. The hotel is georgeous and we explored the whole beautiful place. This place puts a smile on your face. Felt like kids exploring a castle !! Pool is heated and we used that and jacuzzi. I don’t know how to add photos otherwise I would…
Diane
Diane,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Matei
Matei,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Robin
Robin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Gail
Gail,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月18日
Wish I could have loved it!
I wanted to love the stay because of the timing of the light festival and it being my birthday weekend but just couldn’t. The room has a dirty sock left from guest prior to us. The carpet had debris/ crumbs on it. The room did not come with wash clothes and I called the front desk twice to get one and never did. The bed linen had black hair in it. I’m a blonde so I know it wasn’t mine from our luggage. Just disappointed…
Jacqueline
Jacqueline,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Karen
Karen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月15日
Very Nice!
Really nice! The shops are near by and the restaurants are top notch.
Culbert
Culbert,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月12日
Erin
Erin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月11日
Fun Christmas Experience
Very nice place to stay during the Christmas season. Wonderful decorations and lights. There isn't a microwave or refrigerator in the room we stayed in #129. Other than that we had a wonderful experience at the hotel and surrounding area.
charles
charles,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月10日
Vanessa
Vanessa,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月10日
Festival of Lights Excitement Almost Extinguished
Couldn't book directly through their website because something was glitchy. Valet was not near entrance due to Festival of Lights, and no accommodation was apparent for mobility impairment, such as a golf cart. Check in line placement was awkward. Room wasn't ready until quite a while after check in time. Had to wait for luggage delivery after we finally got a room. Bathroom was dirty, had rusty items, and chipped paint. Windows were dirty and had lots of bug droppings on the sills. Chairs were dusty. Bottom window latch was not operational. Found an item on the carpet from another guest which makes me assume vacuuming wasn't done well. Sheets had stains. No complimentary bottles of water. No regularly expected information regarding hotel ammenities such as room service menu, map of facility or pay tv options was provided. No information about robes and slippers that were provided. Generally didn't feel comfortable due to the overall state of the room.
Liked that the window opened. Liked the pillowcases. Liked the curtains.
TV's in Fitness Center turned on but didn't have any content. Key pad didn't work to change the resistance on exercise bike.
Did not use the spa or pool.
Presidential Lounge and Las Campanas were okay with friendly service.
Janet
Janet,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月6日
Kimberly
Kimberly,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月3日
Beautiful Hotel! Went for the Christmas lights and decorations. Took a self tour of the hotel, 4th floor was amazing. The self parking was very expensive. Our room was lovely, but it was very noisy. It sounded like something on rollers was on the floor above us. It happened several times when we were sleeping and about 6 am.