Manaus horrible. Out of place people I don’t even know how they still open. Horror place will NOT go back
Monica
Monica,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月6日
Great value, clean room.
Great location. Plenty of free parking. Free breakfast. A bit outdated but great value for a clean ok room.
Omar
Omar,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月6日
Don’t send your family here
Don’t send your family here. They clearly haven’t at a minimum dusted in years. Service is a total joke. There are homeless people everywhere and the lobby smells like weed.
Kelli
Kelli,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月5日
I was turned off by how old the hotel was, needs to be updated, and some renovations. Customer service was great. The smell of smoke and marijuana was even more of a turn off when heading to our smoke free room.
Alisia
Alisia,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Jacob
Jacob,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月31日
Bad review!
My ac didn’t work and I told the front desk and send maintenance that just cleaned the filter and told us to let it run, obviously didn’t fix anything the next day I asked to be moved to another room and they refused to do it and send maintenance again who offered to change the unit and I said yes but they didn’t let him do it, so they offered a fan and I said I needed a least 2 one for the bedroom and one for the living area and the front desk said he will be up in the room again he asked maintenance if he couldn’t fix the ac and he said no so they left the room and brought the 2 fans. But I felt ignored by the front desk in my request I can even say discriminated by my race
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月31日
Tammy
Tammy,8 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月23日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
The room was comfortable and everything worked. Would stay again if needed.
Warren
Warren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月17日
Elia
Elia,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月12日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月6日
When I first got to the hotel, I found dirty napkins on the floor. Then I tried to use the safety deposit box and it didn’t work. I tried to call the front desk and the phone didn’t work. This is now 10 o’clock at night after driving two hours to the hotel and I had to go back down to talk to them and let them know that my phone wasn’t working. The next day they did replace my phone with the working one. But they did not replace the safe deposit box with one that was working. So I had to call them again and wait for them to come and get new box to be reset. Then I come out of the bathroom and I stepped on this screw that is pushing out of the threshold and I hurt myself so badly that I could not walk. It broke Skin and I had to get a tetanus shot and when I asked the manager about this, he said to me “why was this not a problem two days ago?”Ugh!
Simona
Simona,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月4日
Cameron
Cameron,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Elvira
Elvira,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月25日
Kaitlin
Kaitlin,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月14日
Luis Alberto
Luis Alberto,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月8日
James
James,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月5日
Chuckcharles
Chuckcharles,6 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月1日
Amazing customer service from front desk clerk! Clean rooms quiet location and free breakfast!
Courtney
Courtney,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月30日
Perfect Get-Away
Was here for work and it was a great stay.
Stacie
Stacie,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月27日
Erika
Erika,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月21日
Dated Hotel
The place s dated. Even though we had a non smoking room the whole floor smelled like smoke.
Rick
Rick,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年10月20日
Kathleen
Kathleen,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年10月17日
It should have been better
The whole establishment was basically half like half pillows, half blankets, half towels.
And when you walk into the main lobby where the food is there is a really bad smell like it is uninviting and unappetizing. We could not eat our food in the lobby and they have policies that I have never seen before. The fact that I can't bring my breakfast to my room.
Also the fact that they were allowed into my room 24/7 at will really annoyed me and did not like.
The icing on the cake and the why I'm leaving the review is because our balcony had was rotted and my husband almost left the floor