4/10 一般般
2025年1月5日
The first impression did not meet my expectation
Kimpton Hotel Monaco Seattle, booked via Hotels.com, 1 night 1 Jan 2025. Overall, I had a great experience staying at Kimpton Hotel Monaco Seattle. First, I want to express my frustration with the first interaction I had with the check-in staff. My room was not ready because I was coming in early from a cross-country train, I understood that the hotel was booked and no room was ready, but the staff delivery could have been pleasant he was not friendly and boarding condescending. After the initial conversation, everyone else I encountered was helpful and took pride in the service they provided. Now the hotel, the lobby was warm and inviting, with plenty of seating while waiting for my room. The room was clean, roomie. The bathroom was sufficient and clean. The location was near the waterfront, which is centrally located to a lot of the attractions.
Emil
Emil,1 晚旅行
Hotels.com 真實旅客評語