I paid a lot for a nice stay at a hotel that is supposed to have an elevator and the elevator wasn’t working during my trip and had to climb stairs in a hot stairwell
Lauren
Lauren,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Stephanie
Stephanie,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
The stay was good but our room with the King size bed with sofa pull out was not available. We had to take a double and couldnt get a refund for the difference due to booking with a 3rd party.
Kathy
Kathy,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Great if they fixed the amenities
Good facility and location. Excellent staff and overall service. Unfortunately the following were broken: elevator, ice machine on floor, and pool. Also TV service stopped halfway through stay.
真實旅客
4 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 29 日
The elevator was broken and we were on the 2nd floor, ice machine didn't work, we didn't get house keeping till the last day we were there. they only had two luggage carts in the hotel but it didn't do any good cause the elevators were broken. Overall I don't think we will be staying here anymore.
Terina
Terina,4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 24 日
Everything was great except for the elevator was down the duration of our stay which was kind of a bummer walking up and down 3 flights of stairs
Kayla
Kayla,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 22 日
DeeAndria
DeeAndria,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
Great hotel
DeeAndria
DeeAndria,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 1 日
Secia
Secia,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 28 日
This facility was old and dated. Elevator was out of order for the last 2 days of my stay and was Inconvenient. My bathroom tub needed to be upgraded.
Charpata
Charpata,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 26 日
The first floor from what I gathered is trash. Our room was very run down especially for a marriot property. The enamel in tub was worn down and if I don’t want to shower in it, I’m for sure not bathing my kids in it. The bathroom was dirty. There was a cockroach and the AC was loud. The carpet was damp and the pool was not working (although we got different answers from different employees) We refunded the stay because it was bad. They need to do repairs before letting people stay in the rooms. The employees were mostly? helpful.
Kaitlin
Kaitlin,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 24 日
Carolyn
Carolyn,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 12 日
Good Customer Service but stinky room with ants
The room smelled like mold/mildew. I told the front desk and she said housekeeping would go and spray something in the room the next morning. There were ants all over the place, on the window, the desk/dresser, in the bathroom. We found one on my daughters bag after we left.
Carpets were stained.
Trash was in the stairwells.
The elevator was slow.
Really the smell in the room was the worst. It really smelled like if you spill a whole bunch of water and don't clean it up promptly.
Customer service was fine and the staff was friendly.
Tiffany
Tiffany,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 12 日
Dirty and very outdated Room was full of ants and cockroach on the floor ...
Angela
Angela,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 12 日
The pool was quite small but otherwise everything was great! breakfast had a big variety as well! and they attended all our needs
Cynthia
Cynthia,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Chris
Chris,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
MICHAEL
MICHAEL,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 5 日
Good stay
Everything was good except the beds felt damp from humidity or condensation
John
John,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 1 日
Looks a little rough but they have tried to update it. We opted for turn down service and no one ever did it, I had to go to the desk to get towels to last me for my stay.
Wesley
Wesley,3 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
Trent
Trent,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 29 日
We had a great experience with Whitney
Whitney was the person who checked us in and also help us get the volume working on our TV. She was very helpful and friendly!!