Dirty room, rude staff, property is run down. I walked in and felt I was walking in an old casino hotel
Juliana
1 晚商務旅行
4/10
I was here on some of the hottest days of the year. With that said, I understand things happen. However, the AC to the hotel was having trouble keeping up and the gym was 76 degrees while I was working out (and only one machine in working order) and my room was at 79 degrees with the AC on. I called the front desk and was told someone would be up to check it out and over an hour later no one had come up. When I called back down they advised they were working on it. I then asked for a fan since I was getting ready for a formal event and was very warm. this again took almost an hour to get to my room. I appreciate the fan and understand things happen, but I expect a hotel to have proper working equipment, especially something like the AC in the summer time.
真實旅客
2 晚好友同遊
4/10
Can’t control AC in the room so it just stayed hot. Also no housekeeping when requested. All in the name of being eco-friendly.
真實旅客
3 晚旅行
6/10
Jacoby
1 晚旅行
6/10
Parking was limited as the parking lot connected was shut down. The hotel was outdated and was okay for cleanliness. Smelled like smoke in the hallways.
Sara
1 晚旅行
10/10
Josh
2 晚旅行
6/10
Service was good and employees were very friendly. The room was outdated but clean. The hotel parking lot is across the street. There didn’t appear to be many guests staring at the hotel. Very quiet. You get what you pay for, but it did the job.
Jillian
2 晚商務旅行
8/10
Very outdated room.
Sharon
1 晚家庭旅遊
6/10
Front desk staff was not friendly. Communication was not good. Breakfast staff was nice!
Aliciah
1 晚好友同遊
8/10
This was a quick 1 night stay for me and my 3 family members in one room. The bed was comfortable and the room was pretty clean. The room is starting to show wear on the carpet and in the bathroom. The air conditioning was very subpar. Knowing it was 85 outside and that we would have 4 people sleeping there, we turned the room temp down before dinner. When we returned later, there was no change. We adjusted it again, but had a pretty stuffy and humid night and morning.
真實旅客
1 晚家庭旅遊
4/10
When we got to the hotel there were no signs indicating that the parking was closed. When my husband went in to figure out where to park he was met with a condescending remark that it’s on the hotel’s website. We had been driving for ten hours so we didn’t think we had to look up the parking situation. We were also in a large Uhual which made it hard to turn around. When we checked in the staff was unfriendly and the room was less t subpar. I will not stay in another Holiday Inn.
Jodie
1 晚家庭旅遊
6/10
Parking lot was closed so had to park away from property. Signs were small where to park. Dirt in window ledges. Elevators extremely so.
Melinda
1 晚家庭旅遊
10/10
Erin
2 晚旅行
10/10
Tiffany
1 晚旅行
6/10
Sarah
2 晚旅行
8/10
Holly
1 晚家庭旅遊
8/10
Quiana
1 晚旅行
10/10
Alexander
1 晚旅行
6/10
Check-in was easy, property is definitely showing its age though. Being near the hospital some noise should obviously be expected but between that and the freeway just below there's plenty of outside noise even on the 7th floor facing east
Jason
2 晚家庭旅遊
6/10
It was okay. Overpriced for what the room was. Very crowded, and not updated at all. Bed creaked every time we sat down. Little holes and Knicks in the ceiling. Window wouldn’t close all the way and was very loud with traffic. Glad it was just a one night stay
Mary
1 晚旅行
10/10
真實旅客
1 晚旅行
4/10
真實旅客
1 晚家庭旅遊
8/10
the thing that was weird for me was they couldn't give a receipt for my stay or the charges to my room i made. Otherwise the night staff was awesome, very helpful. The girl during the day was less helpful.