At 12:44 in the middle of the night, someone next to the room opened the door and played the stereo very loudly, singing, which seriously affected the rest. Therefore, the store should strengthen the monitoring and protection of the environment
KEN
KEN,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Vanessa
Vanessa,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 12 日
Hyunji
Hyunji,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 11 日
Joseph
Joseph,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 11 日
Not so great
This hotel is in very poor condition. We had to change rooms twice.. air conditioner sounded like it was a diesel engine and didn’t do a good job of cooling our room.
Pool had so many crack & tiles missing that it looked like it hasn’t been maintained in years.
Anastasia
Anastasia,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 11 日
Carla
Carla,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 8 日
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 7 日
Veronika
Veronika,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 7 日
Servando
Servando,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 7 日
In poor condition...needs upgrading and more staff
Horrible service. They are severely understaffed and the hotel is at a state of decay. I've stayed here 5-6 times the past 10 years and was honestly not expecting this.
Everything takes forever. The rooms even though we had a premium room needs care with a lot of wear and tear across the whole hotel. The staff is friendly but just some of the people at the front desk need more training. They gave us the wrong room and info upon check in. We ended up on a second floor with a baby without an elevator so we had to carry the stroller up and down every time we left the room.
Its a same this used to be a great hotel, but I wouldn't come back.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
Amazing place for a vacay!
Great place to stay! Dog friendly!
It was 4th of July weekend.
This was my second time in Palm Springs and I enjoyed it more than the first-time hotel. Down town is a distance to walk to so we drove. I saw bikes outside the hotel but didn’t use them this time. I crate trained my dog, so she said in the room and enjoyed the ac while we went to the pool in a 100 degree weather. Wish they had an adult-only pool side. Both pools had bars, good drinks but limited options. The property had many grass areas for the dogs. I booked the deluxe double queen, called a few days before check in to request ground floor and we had a patio in front of the pool for my dog to access to.
Stephanie
Stephanie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 7 日
Too long to check In
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 6 日
Michael
Michael,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 6 日
It was good our family enjoyed the weekend
Derlin
Derlin,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 6 日
Stephanie
Stephanie,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 5 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Chase
Chase,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Mary Hickey
Mary Hickey,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 29 日
Claudia
Claudia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 24 日
Michelle M
Michelle M,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 23 日
Both pools were cold. Main hot tub was very cold. Actually shivering while in it. Asked for a site visit for a wedding while in was staying there and no one reached out for the site tour even though they told me they would do it on Sunday before I left. I asked again at check out and was told no one was there from that dept to do it. Room was near maintenance area and was woken up to loud banging sounds every morning
Chrissy
Chrissy,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 22 日
I’ve actually stayed at this hotel before but it was called something else. It took us a little bit to get to our room because we showed up early and check-in wasn’t till four but they finally got us in at 2 o’clock. Unfortunately, when we took a shower, there was only two settings for the shower, hot and scolding Plus the tub was clogged with hair and the sink was draining very slow. The air conditioning also seemed to only have two settings on or off so it kind of got cold at times. Spoke to the hotel manager and she finally got someone to fix her shower and unclogged the drain Which was very nice. It’s a very dog friendly resort which I love. I wish they had more of a menu for the dogs as well at the café so you could order things for your pet. It would’ve been nice too if they had like a little dog park area Overall great experience and I would stay there again.
Liza
Liza,2 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 22 日
Rooms are outdated, patio was filthy, called desk to have it cleaned and 2 days later was never touched.