When asked if we had a room preference i specifically said "one away from noise as we have to be up at 2am to get to the airport." The room that backs up to the highway, the train station, construction, and a road that purple apparently sit on and blast music so loud they're subwoofers make the windows rattle wasn't what i had in mind. Don't worry the videos were sent to Wyndham. We did not sleep and our already exhausted children were consistently startled by the noise. The elevator is on its last leg too. You have to call the desk 3+ times before anyone decides to answer. Just overall not a hotel worth ever booking.
Devon
Devon,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 19 日
Good service, clean but uncomfortable
The shuttle driver, picking us up from the train was very good as well as the one that took us back to the train. Front desk staff was nice, although seemed frazzled. The comfort of our room was poor. It was clean, but there were only two metal chairs in the corner of our room with no table and no other chairs so rather uncomfortable. Very plain. Plus we were put on the lower floor facing the street where a car show was going on with lots of loud cars. Did not get much sleep.
Sheri
Sheri,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 19 日
Denise
Denise,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 19 日
Older hotel. Our room was recently renovated with new carpet and beds. They just needed to pay a little more attention to areas of over paint of missing areas when painting.
Christine
Christine,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
John
John,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Tina
Tina,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 15 日
Horrible experience at Hotel and with Hotels.com
This hotel was unclean and not as advertised. Hotels.com has yet to make this right as we had to leave. Aside from everything looking unclean in lobby, elevators, hallways etc, there was a huge stain on the carpet in our room. Blood or ??? YUCK. Hotels.com has not yet backed our complaint and even though we left has still charged us! do not book through them.
Carrie
Carrie,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 15 日
Horrible hotel with
The breakfast was sub-par and the same every day. The room, which was listed as sleeping five, only slept four and we were not allowed a rollaway due to fire marshal rules. We had to go purchase an air mattress. The climate control in the room was broken and the room was stuffy. When we arrived we didn’t have wash cloths or enough towels, and had to ask multiple times for them every time we needed fresh towels. The hotel doesn’t appear to have enough wash cloths on hand for the hotel volume. The hotel is in an unsavory part of town, and I felt unsafe walking around on my own. On top of all that, the hotel charged us for the room we’d prepaid for with Hotels.com….without informing me they were charging my incidentals credit card on file. We will not go here again.
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 13 日
Joanne
Joanne,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 12 日
One night stay
I had a one night stay at the Wingate by Wyndam. The front desk personnel processed my evening check-in efficiently and suggested a few options for nearby dining.My room was spacious and clean.I did have difficulty with the TV, no guide was provided, and and I never was able to access any programming other than one channel.There was no in-room coffee maker, but the hotel did offer complimentary breakfast which was popular with the guests. The Salmon Creek runs behind the hotel offering a nice walking path and access for salmon fishing/viewing.The hotel is located steps away from the Alaska Railways train depot, convenient for travelers arriving/departing from there.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Nice stay
We arrived early from our cruise and were leaving late for the airport the next day. They went out of their way to accommodate us, very helpful!
Karen
Karen,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Nice hotel, convenient location with walk distance to downtown. There is also a trail behind the hotel to see salmon.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 7 日
Friendly staff. Upon entering the room, could’ve been cleaned more. Found a bag of trash stuffed behind a chair and located a bug in the bathroom. Having to put your room on the list for cleaning the night before wasn’t ideal. Breakfast was not kept up with food with the number of people in the dining area.
Sarah
Sarah,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 6 日
Daniel
Daniel,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
Krystle
Krystle,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Debora
Debora,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 1 日
Would not recommend
This extremely dated and dirty hotel couldn't even offer a bottle of water for a $400 overnight room. We checked in after 11 and out by 4am, not even a bottle of water. Ridiculous.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 31 日
Sandra
Sandra,7 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 28 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Kari
Kari,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 24 日
Great location for train station
Our stay was comfortable. We only stayed for one night after our cruise between disembarking, the train ride to Anchorage and our flight home. The staff was very accompanying and the hotel supplied shuttles for us. The only issues we had was this was a very old hotel and although it was just updated some, the quality did not match the $400 room fees. That was probably my biggest issue. My daughter stayed in a much newer hotel for just a bit more. We had a PVC pipe to lock the window, overspray on the TV from the paint reno and the bathroom door did not close.
Stacey
Stacey,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 23 日
Location and temp
Very convenient to the railroad which is why we stayed here. The van did get flat tires so we walked which was fine. The heater was on the entire time even tho the temp in the room was turned to 50. So it was a bit too warm but you could also turn on the AC which I didn't realize until later was a separate unit. Very odd set up.
Catherine
Catherine,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 23 日
Our stay was ok
Our stay was fine. The condition of the rooms needs much attention but beds were comfy and clean. The hotel was quiet except for the many trains going by with horns blowing so is loud throughout the early morning and day but not at night. (Trains don't run at night)
- location: good. You can walk into town but there is an incline so my older parents struggled a bit.
- breakfast: a disaster! Great variety of choices IF you can get them. It was SO busy they ran out of food every morning. The breakfast space is SO small that most people had to stand around and try to eat.
- recommendation: for a Wyndham hotel I expect a little more