The toilet paper was single pli and rough, I may as well wiped my ass with newspaper.
You have to pay for parking even though it's a private carpark on the property.
There was one towel for two people.
The room was dusty .
Breakfast was 19 pound for one English 😂, I said no to that.
matthew
matthew,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月23日
J
J,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月21日
We love it here but room for improvement
The restaurant food was great and fresh. The staff are great and helpful and we always enjoy staying, the gym/pool experience was a little disappointing with no towels because the attendant had to stay to monitor children. We had to then go get room towels and didn’t feel like great service, the last time we stayed there were also problems with the pool. also the room temperature was freezing and not changeable.
AW Jupp
AW Jupp,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月21日
Timothy
Timothy,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月20日
Great overnight stay
Comfortable, clean and spacious.
James
James,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025年3月14日
Martine
Martine,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月14日
Alex
Alex,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年3月13日
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月11日
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年3月10日
Friendly staff
Alida
Alida,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月6日
Comfortable and clean
We arrived very late but the lady on the front desk was lovely and so welcoming. Rooms were comfortable and clean and large and the shower was amazing. Only slight feedback is if you’ve booked a room with two guests please provide two towels!
Frances
Frances,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年3月3日
Amazing reception LADY
Hotel perfect as usual BUT.
I have spent 50 years travelling in UK and internationally. Yesterday I experienced the BEST. Check in experience I have ever had on the hands on an amazing lady called Beverley, it would take too long to explain how good she was but if anyone at Hilton reads this get someone to call me
Phil
Phil,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月25日
Disappointing, tired rooms and poor food
Room was cold with little heat coming from air conditioning. Bath had a nice level of mould around the edge. Breakfast was pretty terrible for the £19 it cost. Hilton need to understand that they need to deliver the consistency of premier inn otherwise they will continue to lose market share. Colleague had the same experience.
Simon
Simon,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月24日
Qingyi
Qingyi,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年2月23日
Beverley
Beverley,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年2月23日
Room not so good
Staff lovely. Bin hadn’t been emptied after previous occupants. Mould on sealant round bath. Reception informed and no attempt to recompense when I checked out
Charlotte
Charlotte,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年2月21日
Fabulous stay just off the M6
Granted my request for a room within easy reach of reception and a couple of other small requests.
Very friendly receptionist - Jordan?
Michael
Michael,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月21日
Lovely hotel
Staff were lovely and so accommodating, nothing was too much, food was lovely, room was clean and bathroom was lovely. The only downside was the spa it’s quite small, hot tub wasn’t very warm and had bits in it. I’d still go again though.
Terri
Terri,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月17日
Not good
Room was outdated so is the furniture we stayed in room 414. Was not nice. Have also complained to Hilton
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年2月14日
Ruban
Ruban,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年2月8日
The staff were friendly and our visit started off quite nicely but due to a fire we had to wait outside the hotel in the cold for 2 hours at 3:30am in the morning.
We were not given that time back as a late check out and to make matters worse there was no power in the morning and no hot water! Had to shower in a dark bathroom with cold water.
I understand that these things happen when there’s a fire but as a paying customer it’s not our fault either.
There was no compensation for this.