Room was great, very comfortable and clean, and reasonably quiet for the area. Parking garage is a bit frustrating as the elevators do not connect. Front desk was polite, but unforthcoming and curt. Fee for early arrival was an unpleasant surprise.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年11月1日
Stay away, anywhere else, this hotel is not it
The hotel lacked for most things expected for the exorbitant prices we paid. Our room was dated and breaking down. The sofa bed my sons were expected to sleep on was covered in cigarette burns. When I arrived to the hotel (one hour after check in time) I was met with a line of greater than 20 people and only one person working the desk. I waited for over an hour and when I got to the front of the line finally was “greeted” with a terrible attitude, not a single “thank you for your patience” or “how can we make things better?”. The portable crib promised for our baby was not in the room and took another 3 hours to show up in our room. I would never stay at this hotel if given the chance again. Stay somewhere else in the area, there are plenty of other options.
Mary Grace
Mary Grace,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月29日
nice place
Easy check in, helpful and friendly staff. this was our second time there and absolutely no complaints.
connie
connie,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年10月28日
Not worth the price.
The hotel was severely understaffed when I checked in resulting in a 45 minute wait. The one reception staff did a marvelous job remaining pleasant and helpful yet I remain amazed that the hotel did not staff properly on a weekend when there was a well known major event going on that had the hotel completely sold out.
The hotel decor is dated especially in the rooms. Overall, I would say the hotel was adequate but certainly not worth what I paid.
TJ
TJ,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月26日
Matthew
Matthew,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月21日
My stay was awful, because the room was not good quality and did not meet my expectations
Delanna
Delanna,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月14日
Excellent place to stay
Wonderful service, all of the staff we encountered just made everything easier. Very well furnished room. So convenient to everything we needed to do.
Karen
Karen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月10日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
Katharine
Katharine,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月30日
Han
Han,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月26日
Very good generic type of hotel
Joe
Joe,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年9月24日
Hotel was ok while in town attending a funeral.
Charging additional for parking under the hotel i thought was a bit outrageous at $28 per night after booking with hotel. Parking is at a premium in that entite Arrington area.
Daniel
Daniel,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年9月1日
Very nice hotel, roomy, very accomodating staff. The major drawback was that except for a desk chair, the only seating was a loveseat that was not comfortable.
Neil
Neil,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月30日
Ok but there are better options nearby
Not the best stay, arrived late after a long journey, staff were friendly but first room I got given hadn’t been cleaned so had to go back to reception, second room was very noisy due to proximity to the ice machine and the noisiest ac unit ever! By that time I didn’t have the energy to go back again so used earplugs. Otherwise the room was clean but tired. Bed was ok, not super comfortable although they are replacing all the beds at the moment so that might change.
真實旅客
4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年8月26日
Update TV, upgrade Starbucks and keep open longer.
Aldwyn
Aldwyn,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月25日
The stuff are amazing.The hotel is great,clean.
aleksandra
aleksandra,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月24日
Staff was awesome. Had some issues with water temperature in the shower that were not
Resolved
Carey
Carey,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月20日
Overall great place, as advertised, happy with everything except for the pillows on the beds, they use super soft and low pillows while I prefer thicker and firmer pillows
Konstantin
Konstantin,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月18日
David
David,1 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年8月16日
Customer service is excellent.
Ibtisam
Ibtisam,3 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月14日
Akita at the front desk was smart, efficient, and friendly. Made my stay special.