Here to visit family and to go to a concert with a friend.
Leslie
Leslie,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 24 日
Feedback on Customer Service
During my visit, I encountered some challenges with my reservation that led to an interaction with the staff and particulary the hotel manager. There is an opportunity for further training in customer service for that team, particularly in handling reservation issues. Effective communication in these situations is crucial, and with additional training, the staff could better manage such scenarios, ensuring guests feel valued and understood.I felt like I and my daughter were repremanded by the hotel manager. He must have had a very bad day. We will not stay at this location in the future.
Crystal
Crystal,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 9 日
Fun stay
Room was great and very clean. Convenient location. Only issue was person during check in. She got us checked in fine, but was not friendly at all or very helpful.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Yohan
Yohan,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 4 日
Sara
Sara,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 25 日
Great place
Alyssa
Alyssa,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 25 日
Pretty bad
Parking fee was a surprise but it is possible that I missed mention of it on the website while booking. We either had the noisiest guests in the world above and to the side of us or the walls and ceilings were paper thin. It was a truly awful nights sleep. We won't be staying here again
Harold
Harold,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Overall, really nice place
Very easy to access the airport and interstate very clean very very friendly staff good breakfast. The only complaint was the pillows to both beds were flat rough night of sleep
john
john,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 19 日
Should have kept scrolling!
It was a weekend away for a friend who was celebrating her bday and when we arrived I instantly knew it was an issue. There were several older bikers whistling and cat calling to me and my friend. We got to the front to check in and the front desk attendant was rude, you could tell she didn’t want to be at work. She said that my card declined and wasn’t charged but once I unlocked my card could see, she ran my card for the incorrect amount. We didn’t get any parking, breakfast or shuttle information and were literally asked “Do you want water or not”? We literally were harassed by the bikers the entire stay, to the point where another man staying there had to step in bc the men where trying to record us walking. We went to the front desk about the incident and was asked “What are we supposed to do about it!”. Even at check out the front desk attendant knew nothing, literally the worst customer service experience at any Hilton Hotel and I will not return.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 19 日
Caliyah
Caliyah,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
Updated and modern, wooden floors are nice si that there’s not that typical carpet small that most hotels have. Clean and bright. Unsustainable using all plastic and throwaway. Breakfast was fine, coffee subpar