The hotel itself was fine -- room was clean and nice enough, bed was comfortable, etc. The main reason I was unhappy with my stay has to do with parking. The hotel charges $17 per night for parking (this fee is buried way, way down at the bottom of the information on the Hotels.com page -- you wouldn't see it unless you were really reading all the fine print). This $17 fee is a TOTAL RIP-OFF, because the parking is not in a secure garage or even a secure lot -- it's just an open parking lot, in a not-so-safe area of Oakland (I know Oakland well because I used to live there, so I knew what the area was like -- just wasn't expecting to be charged $17 to park in an unsecured lot in an area where you really can't leave ANYTHING in your car without a fairly significant risk that your window will get smashed in). I had a LOT of my belongings in my car because I'm currently on an extended road trip, so I had to lug all my things up to an upper-floor hotel room because it's unsafe to leave things in your car. So I was pretty pissed off when I was charged $17 for parking. It's not like this is a downtown area or other place with expensive land where a charge like that would make sense. It's basically just a big rip-off, and the Hotels.com site doesn't display that additional fee prominently enough in the hotel pricing that guests are likely to be aware of it before booking. I regretted making this booking and wish I had stayed elsewhere.