We started by a very warm welcoming and greeting from frontdesk staff upon checkin. Concierge staffs are also very helpful by providing us necessary tips for dining. Restaurants staffs, and , health club staffs (impressive) are very very warm and sincere. Food in Number One and also in the nice French restaurant is impressive.
However, we need to express our discontent, that after two nights, our bed sheets were not changed (where hotel policy was supposed to change every other night). We were initially ok, then we called to change the bed sheets for ourselves during our visit to health club. After coming back two hours later, those bed sheets were not changed neither. This really disappointed us.
Besides, the fan sound is too big and annoying during sleep.
KaKin
KaKin,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 20 日
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 17 日
Elizabeth
Elizabeth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Melike sultan
Melike sultan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Wonderful hotel- wonderful experience!
Wonderful experience! Absolutely beautiful property with top-not h service and amenities. Their “Teddy Turn- down” for our toddler was a lovely touch. Will be staying at the Balmoral every visit to Edinburgh from now on
Tom
Tom,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Henrique
Henrique,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 25 日
A very warm welcome from the doorman and lady on reception. Check in was quick and we were given a complimentary upgrade. Our room was ready on arrival 4 hours before check in. A welcome gift awaited us. Breakfast is fantastic
Gail
Gail,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Amazing!
This hotel was wonderful. The staff was excellent, friendly, helpful, and so nice. The hotel and the room are beautiful and in a great central location. They are kid-friendly and have the room prepared for our daughter. She felt like the hotel was all about her with cookies, chocolate milk, a cute owl stuffy and her own bath accessories. Room service was also excellent. This is one of, if not the nicest, hotels we have experienced in all of our travels.
Jolene
Jolene,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
Neil
Neil,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 3 日
Everything was top notch! The staff, the property, the food. Loved our stay.
Dane
Dane,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 12 日
Gregniel
Gregniel,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 10 日
Train hotels
Fabulous hotel had a great 1 night stay hotel staff all outstanding but be aware they make had a 2% service charge but apart from that would definitely stay again
Irene
Irene,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 8 日
CHANTAL
CHANTAL,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 6 日
Eliza
Eliza,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 4 日
Best hotel in Edinburgh
The atmosphere and ambience is one no other can compete with.
This hotel is centrally located in Edinburgh and the service goes beyond excellence.
Thank you Balmoral I’ve left my heart in Scotland!
Robin
Robin,6 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 3 日
Kenneth
Kenneth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 3 日
Suzanne
Suzanne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 20 日
Truly a royal experience
The most beautiful hotel and attentive staff you could ask for. All requests were handled professionally and truly was a memorable experience. Afternoon tea at Palm court was also sublime.
Hemal
Hemal,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
.
Gordon
Gordon,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 14 日
Wonderful time at the balmoral.
We had an amazing time t the Balmoral. The staff from you entered until you left were wonderful. Room was very comfortable and the breakfast was first class with wide selection on buffet and hot food order was wonderful. We will be back.
Stephen
Stephen,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 14 日
Brilliant stay
Great stay. Everyone was very pleasant and welcoming,,
Everyone was vert attentive,,we did not want for anything