We started by a very warm welcoming and greeting from frontdesk staff upon checkin. Concierge staffs are also very helpful by providing us necessary tips for dining. Restaurants staffs, and , health club staffs (impressive) are very very warm and sincere. Food in Number One and also in the nice French restaurant is impressive.
However, we need to express our discontent, that after two nights, our bed sheets were not changed (where hotel policy was supposed to change every other night). We were initially ok, then we called to change the bed sheets for ourselves during our visit to health club. After coming back two hours later, those bed sheets were not changed neither. This really disappointed us.
Besides, the fan sound is too big and annoying during sleep.
KaKin
KaKin,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 9 月 9 日
Perfection!
Thank you so much for having us. They were very attentive and helpful in every way. I will return and this time I will try the afternoon tea option!
Patsy
Patsy,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 6 日
Retains its position as the 5 star hotel (just).
Stayed at the Balmoral several times over the years. It continues to provide a timeless sense of security in a busy world.
Concierge were just brilliant nothing is too much or too difficult.
Brasserie Prince is described as chic and relaxed according to the website, nothing could be further from the truth. Breakfast is chaotic and shambolic, nothing like a 5 star hotel experience, more premier inn!! Dinner was shocking, noisy, poor service and average food. So bad we wouldn't stay at the Balmoral again until the hotel and Rocco forte get a grip.
Timothy J
Timothy J,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 31 日
Gem in the heart of Edinburgh
Beautiful hotel within easy walking distance of both Old Town and New Town. It is right at the exit of the Waverley Train station with many choices for shopping and restaurants nearby.
The hotel itself is extremely comfortable with a great staff available to help with any request.
Teresa
Teresa,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Benny
Benny,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Jeffrey
Jeffrey,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Balmoral
Great location Beautiful hotel fantastic staff amazing hotel you just need a comfortable lounge area - not the Scotch lounge a separate area
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
German
German,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Lea Ann
Lea Ann,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Bien en la llegada
Arturo
Arturo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Kevin
Kevin,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Amazing but there are alternatives !
Amazing hotel overall - amazing pool, great breakfast, historic vibe. Nevertheless, I would question the value for money, especially if you can only get one of the „classic rooms“ on the top floor (under the roof with small windows).
Also, don’t like that they automatically add a „discretionary gratuity“ of 5% to the final bill. Does not feel right for a a hotel at this level.
Jens
Jens,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Beautiful old world charm with modern amenities in a perfect location
The service was friendly and impeccable.
Would definitely recommend!!
Diane
Diane,3 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
It was way overpriced and they added a discretionary 5% fee for the workers which I gladly paid. It is absolutely a 4 star hotel masquerading as a 5 star hotel. The room rates are insanely high for bad suites and regular rooms. Avoid this hotel please at all costs. The staff are very pleasant though. The hotel is a complete ripoff. If you like to throw your money away, please stay here!
Bruce
Bruce,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Excellent hotel
Wow!!! What a wonderful hotel! Their attention to detail is amazing! Such kind staff! Imad at the concierge was the nicest human being ever! Super helpful, accommodating, funny and always remembered us! He made our trip more fun!
The hotel is lovely!⭐️⭐️⭐️⭐️⭐️
Catherine
Catherine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Suzanne
Suzanne,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Quiet and very centrally located. Great whiskey bar.
Marwan
Marwan,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Angela
Angela,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 14 日
Tops
Juan
Juan,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 3 日
Julie Elizabeth
Julie Elizabeth,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 6 月 1 日
Beautiful 19th century building with excellent restaurants. Our room was immaculate, the entire staff was most helpful and the location in Edinburgh was perfect for sightseeing. We look forward to future stays at other Rocco Forte hotels!
Chuck & Robin Bach
Robin
Robin,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Absolutely beautiful hotel! Staff is amazing. Walking distance to the historic mile and the train station. We stayed in a junior suite and it was awesome!