We started by a very warm welcoming and greeting from frontdesk staff upon checkin. Concierge staffs are also very helpful by providing us necessary tips for dining. Restaurants staffs, and , health club staffs (impressive) are very very warm and sincere. Food in Number One and also in the nice French restaurant is impressive.
However, we need to express our discontent, that after two nights, our bed sheets were not changed (where hotel policy was supposed to change every other night). We were initially ok, then we called to change the bed sheets for ourselves during our visit to health club. After coming back two hours later, those bed sheets were not changed neither. This really disappointed us.
Besides, the fan sound is too big and annoying during sleep.
KaKin
KaKin,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 8 月 29 日
Jeffrey
Jeffrey,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Balmoral
Great location Beautiful hotel fantastic staff amazing hotel you just need a comfortable lounge area - not the Scotch lounge a separate area
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 17 日
German
German,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Lea Ann
Lea Ann,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 28 日
Bien en la llegada
Arturo
Arturo,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Kevin
Kevin,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 19 日
Amazing but there are alternatives !
Amazing hotel overall - amazing pool, great breakfast, historic vibe. Nevertheless, I would question the value for money, especially if you can only get one of the „classic rooms“ on the top floor (under the roof with small windows).
Also, don’t like that they automatically add a „discretionary gratuity“ of 5% to the final bill. Does not feel right for a a hotel at this level.
Jens
Jens,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Beautiful old world charm with modern amenities in a perfect location
The service was friendly and impeccable.
Would definitely recommend!!
Diane
Diane,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 19 日
Excellent hotel
Wow!!! What a wonderful hotel! Their attention to detail is amazing! Such kind staff! Imad at the concierge was the nicest human being ever! Super helpful, accommodating, funny and always remembered us! He made our trip more fun!
The hotel is lovely!⭐️⭐️⭐️⭐️⭐️
Catherine
Catherine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 15 日
Angela
Angela,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 14 日
Tops
Juan
Juan,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 27 日
Absolutely beautiful hotel! Staff is amazing. Walking distance to the historic mile and the train station. We stayed in a junior suite and it was awesome!
Mark
Mark,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 22 日
The jewel of Edinburgh!
Please do yourself a favor and spend the extra money on staying in the nicest place in town. If you want to be treated like royalty -with the best food and service anywhere in Scotland- stay here! I cannot rave enough about the spa either. I sincerely felt like I had died and gone to heaven after my massage. The food was so good. Best of all, we were assisted with our luggage getting into the hotel from our rental car and heading out to London via the train station next door.
Kris
Kris,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 21 日
Dana
Dana,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 21 日
I appreciate the historic heritage of this hotel, however the rooms are too old and feels like you’re overpaying for what it is
Anthony
Anthony,2 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 20 日
Jennifer
Jennifer,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 18 日
Fantastic experience and most friendliest hotel staff I met recently. Breakfast is amazing as well. Located conveniently closer to the Edinburgh Railway Station and walkable distance to the Royal Mile and other attractions. Must stay if you are after a relaxing stay.
Sajith
Sajith,2 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 17 日
Elizabeth
Elizabeth,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 17 日
Melike sultan
Melike sultan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Wonderful hotel- wonderful experience!
Wonderful experience! Absolutely beautiful property with top-not h service and amenities. Their “Teddy Turn- down” for our toddler was a lovely touch. Will be staying at the Balmoral every visit to Edinburgh from now on
Tom
Tom,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 8 日
Super nice staff. We wanted to enter the bar at night with the kids but due to licensing issue, no kids are allowed unless ordering full meals. We were full so didn’t need meals and the manager gladly found a table in another dining area of the hotel and provided services for us. Very convenient location right next to the train station. You can basically walk everywhere, to the castle or to the hill. Loved our stay and would definitely stay again!