there is leaking near toilet, but server could not fix it.
Besides, the telephone doesn't work.
YEN YU
5 晚商務旅行
10/10
tao
4 晚商務旅行
8/10
Good location for Chinese restaurants
WING YIN
4/10
First thing the manager named BK never called us as he promised to discuss the situation and offer a reduced rate. One front desk person said he could not call the manager for us but we had to wait until Monday and speak with him. The refrigerator had a foul smell and we asked for it to be cleaned but we had to clean it ourselves since we had food to store. The next morning we realized the refrigerator was not working and our food spoiled. We ask could we swap the refrigerator from a vacant room and the same front desk person said no yet we spoke to the house keeper and she did it for us. Then the hair dryer did not work. People want you to pay for service yet they at times fail to provide it. We are waiting on your call Mr. BK yet we know it will not happen.
Robert
3 晚家庭旅遊
2/10
I was supposed to pay at the property but they decided at 11am to try and charge my card. Thank god my bank declined it and flagged them. When we arrived they had cancelled our reservation stating that they couldn’t complete payment which again wasn’t supposed to be charged u til I checked in. They also didn’t have any double queens left so we just left and went to another hotel.
Cynthia
2 晚好友同遊
2/10
Both rooms had roaches crawling around.. I felt I should have been given money back ordometjing
Nychriston
1 晚商務旅行
2/10
Room was dirty. Microwave had fingerprints all over it. There was a pair of earrings between the wall and nightstand. The blow dryer had red stains, looked like blood. Luckily I always pack disinfecting wipes and had to wipe everything down ourselves. Not to mention roaches. Just plain disgusting!
Melisa
1 晚商務旅行
8/10
Jenifer
1 晚旅行
6/10
Bed is bad tv barely working
Mike
1 晚旅行
6/10
adeniyi
2 晚旅行
6/10
Several blood stains on sheets. Small roach roaming the room.
真實旅客
1 晚商務旅行
2/10
Horrible TV didn’t work. Room was dirty lobby was dirty smell, ugly.
david
1 晚商務旅行
8/10
A'myiah
2 晚旅行
2/10
Kelly
1 晚旅行
4/10
Starting with check in was more than 20 minutes standing because the front desk was waiting for another staff that was late for work check in guest because he was done for the day , Hotel is under constructions rooms smelled like smoke even though they were non smoking the carpet smelled and the floor was dirty.
Priscilla V.M
1 晚家庭旅遊
4/10
Nadeem
5 晚旅行
2/10
Tanya
1 晚旅行
6/10
Mitzie
1 晚旅行
10/10
Nathaniel
1 晚家庭旅遊
2/10
Micro wave cought fire . Refridgerator broke 2 days into trip & spoiled all our food . Roaches around couch area alive and dead . Lights buffet colors dirty hallways . Elevator broke 3 day . Staff tried to help but even the sheets where dirty