The front desk, house keeping & breakfast staff were all great. Shower pressure was excellent. Room was kept well. Common areas and the lobby areas can be kept cleaner.
Bhaskar
Bhaskar,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 19 日
Left after issues discovered
First room had a bug issue...talked to the front desk and was moved to the second same issue....and wasnt one or two..
Thomas
Thomas,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 17 日
Unauthorized use of credit card!
I booked through this site and selected pay at property. We drove 3 hours to get there went to check in and was told my reservation was cancelled. I asked why and I was told they ran my card prior to me being at the property and it was declined so my reservation was cancelled. I’m not sure why they used my card without my permission or without me present but it’s fraud. We then tried to book another room there and they tried to charge me $50 more for a new reservation.
Kristen
Kristen,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 16 日
Jennifer
Jennifer,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 13 日
yungchieh
yungchieh,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Hotel is OK. You get what ya pay for. Note, even thou says pet friendly, there is an extra fee
David
David,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
It was.. fine.
If you're looking for something cheap and close to the airport, this may work. If you're looking for nice, friendly, well staffed, this is not it.
Derrick
Derrick,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 8 日
Fraud
Hotels.com stole money from my account and would not return it. Comfort Inn Cleveland would not answer the phone for a period of 6 hours. These are fraudulent companys. Run away!
Donnie
Donnie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Dominic
Dominic,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 1 日
Terrible choices at for the continental breakfast… Only fruit available was soft apples
James
James,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 9 日
It was okay.
Anthony
Anthony,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 7 日
Nice but could be so much better.
The room was nice but the housekeeper hadn’t done a great job. She left a wash cloth from another guest hanging on the shower curtain rod. I will admit it could have been hard to see, but it was there. Also, and I know this is something most people wouldn’t even consider, but the flags are hung incorrectly. The state flag is hanging on the tallest pole and the US flag is flying below that, which is improper. I was going to bring this to the attention of the morning clerk, but no one was at the counter.
Randy
Randy,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 2 日
Poor service. No one there to check in or out. Breakfast was not good. Took over 6 hours to take care of issue in room. Key card kept losing code for the room. Came late at night to "fix" problem.
Judith
Judith,4 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 1 日
First room was not clean & sheets were disgusting. Second room was a little better floor dirty, bathtub had hair in it obviously not clean
Sarah
Sarah,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
George
George,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 30 日
Audra
Audra,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 30 日
Bathroom, tub was dirty. When I turned on the hot water to take a shower, brown rusty water poured out of the tub faucet.
Breakfast no coffee was prepared, coffeemaker was broken. Eggs and sausages were cold.
Will not stay there again.
Brian
Brian,1 晚商務旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 5 月 29 日
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Kevin
Kevin,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 5 日
Nobody was there to help no one picks up the phone. If you have a opportunity pick any other place but this one
Scott
Scott,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 2 日
Not good management...
Stay at confort Inn in middlesburg Cleveland & i was so disappointed The manager's attitude is not good at all & besides he charge me to park my car overnight while staying in thier hotel, & im like what???this is cleveland not NY city, also leave our car parking for only 8 days but he charge me 10 days for 12 dollars a day. Would not recommend this hotel at all, specially with bad manager.