I absolutely loved this hotel and my stay was more than I could have asked for! My check-in process with Karina was so positive and she was very friendly and helpful. She even left me some cookies for the desk for when I returned from my dinner plans! My room was lovely - clean, well maintained and comfortable! The Bistro was wonderful, and sitting in the gorgeous patio was such a bonus! The food was yummy and the staff so attentive, friendly and polite! Previously I stayed at the Ayres, Anaheim several times and also at the Chino Hills once, however this Costa Mesa location was, by far the best!