Everything was great about our short stay, first time at this hotel. The only complaint is that the front desk at check in did a sort of hard sell on upgrading our room (for a cost) and did not honor my Gold Status and the promotion that Hotels.com offered when I booked. We did not accept the added cost for an upgrade as we were only a one night stay. However, upon checking out, the agent actually charged us the upgrade cost. Something that should have been free due to the offer the hotel made through Hotels.com. Aside from this, it is a great hotel, clean, comfortable, well located. Would stay again.