This hotel needs renovation. It feels creepy and abandoned. The carpet throughout the whole place is nothing short of disgusting. The air conditioning system needs to be replaced. We had to switch rooms 3 times due to the moldy smell or the air did not work at all. Maybe it would have been a bit different if it was winter not dead summer. The thermostat in the room had scotch tape on it to hold in place. I felt like i was in an episode on American Horror Story(Hotel). They have alot of nerve charging over $100 a night. Only positive=no deposit.
Melissa
Melissa,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 11 日
Naomi
Naomi,4 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
Hotel Needs Service/Facility Upgrades
My mother was visiting from out of state and had previously stayed at this hotel. I tried to make the reservation online but received a message from Viscount saying I had to call in order to secure the reservation. Why? No explanation. I paid the entire reservation over the phone when the website said I did not have to secure any cost before the stay. In the 3 night stay - no maid service - not even an offer of towels. A hotel card is needed to access elevators - it was a luck of the draw as to which elevator would be working at any given time. The room had a living area with a tv and a sleeping area with a tv. The sleeping area tv only had 3 channels - CNN, ESPN, and an info channel. Why are the options different on televisions? No explanation. The windows shook when heavy vehicles drove by or when heavy foot traffic passed by the room. My mother was not able to get hot water from the shower - just from water entering the tub but she does not take baths. I was told I would receive an email receipt - I did not. I called the hotel to ask for one and was told they could not - I would have to contact Exedia. Well, I made the reservation through Hotels.com an then had to pay directly through the hotel in order to get the reservation. What a mess. After all of this my mother said she would still try this hotel again in the future. I would not.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Isaac
Isaac,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Carla
Carla,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 10 日
Little toasty in rooms
The bed and pillows are amazing and the staff is accommodating the only down fall is they had a generator break and most rooms without ac and hot in rooms
Jessica
Jessica,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 8 日
Francisca
Francisca,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 8 日
Jose Antonio
Jose Antonio,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Elvia
Elvia,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 6 日
leonor
leonor,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Not happy
Hotel room bathroom was not clean, toilet was very dirty, floor had hair. No remote control for tv’s in room.
Kwandia
Kwandia,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 2 日
SAYRA
SAYRA,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 2 日
Find something else
Internet didn’t work. No hot water one night. Won’t be back.
Daniel
Daniel,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Flerida
Flerida,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 31 日
Maria
Maria,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 30 日
Manuel Alberto
Manuel Alberto,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Paloma beatriZ
Paloma beatriZ,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 27 日
Ramon
Ramon,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 27 日
Hare pass on this hotel
Ac was out in our room. Was a know problem and many guests were at counter at 12–1 am. We were all given rooms with no ac. Tv did not work. Internet did not work.