I reserved two rooms for one night 1-14-2025 and when I got there, they said I didn't have a reservation, but the room I reserved for my friend was there. After 10 or so minutes the girl at the desk finally admitted that she had a reservation for one room for my friend and then she finally admitted that Hilton canceled one of the rooms minutes after I made the reservations with NO notice/email to me. She was NO help in resolving this issue and told me the only way was for me to call Hotels.com. Then I came up with a simple resolution and she looked at me like I had a third eye and then she caught on to what I was saying, and the issue was resolved, but no thanks to her or Hilton!!
Harold
Harold,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月13日
Anthony
Anthony,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月10日
Nice area
Liked the property. Will stay here again.
Great area. surrounded by retail and restaurants.
Chauntine
Chauntine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月5日
Room was comfortable and clean. Beds and pillows were comfortable.
Tina
Tina,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025年1月3日
Theft
I left my reader glasses in the room. Called to see when I could come back and get them and they said they weren’t found. Couldn’t have missed them.
mike
mike,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月28日
Nobumitsu
Nobumitsu,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
It's Tops for me.
I stayed here when my bathroom was being repaired. Now I am staying here as a couple on my own. Very Friendly, Safe Hotel. Also Very Clean and Comfortable. It's close by.
lisa
lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Haley
Haley,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Ethan
Ethan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Charles
Charles,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月13日
The pillows are horrible
The hotel room was clean, but the pillows were absolutely atrocious. Not very plump and tiny no support whatsoever in them. I had a headache for two days from the neck issues.
Joni
Joni,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
CRAIG
CRAIG,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月11日
Great Employee Customer Service
I had booked my reservation through Hotels.com and upon arrival to the hotel, there was an issue with it but the attendant was very patient and helpful. I called Hotels.com and had them on speaker and she guided me through the process. The room was nice. Comfortable beds but the bathroom was somewhat dirtier than expected. Overall a great experience and I would stay again.
VICKI
VICKI,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年12月5日
Tiffany R
Tiffany R,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月1日
Not impressed 😔
We stayed in room 322 and the bed mattress was very hard and uncomfortable, the bed sheets were very dingy. We used our own blankets. Breakfast wasn't anything to brag about. Tried calling front desk several times and received no answer. The door to our room had about an inch gap around the door.
Heide
Heide,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月30日
Dana
Amazing
Harold
Harold,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月29日
John
John,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月23日
Alicia
Alicia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月21日
Katrin
Katrin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月16日
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月12日
perfect for our girls' weekend
The staff was super friendly and accommodating. The room was clean and spacious. Several restaurants and stores close by. About a 20-minute drive to the stadium, but a fairly easy drive.
amanda
amanda,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月7日
真實旅客
2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月3日
Not told about extra charges
When I checked in, I was not told there is an extra $50 refundable hold charged to my card. I happened to look at my account and saw the charge was $50 more than my reservation showed. When I went to the front desk to ask, they told me as if I should have known. Nothing on the reservation states that nor did they.