Hotel rooms was clean but the main problem there was no lift at all. Am disabled snd need to walk upstairs in agony. My friends need to lift my wheelchair going upstairs.
Roselo
Roselo,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 10 日
Pool and close to thr beach.
Edwin
Edwin,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 7 月 10 日
Very poor internet connection
Ericson
Ericson,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 7 月 8 日
Dr. Jan Zebulun
Dr. Jan Zebulun,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 22 日
everythingswas nice and friedly
Curtis
Curtis,4 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2025 年 5 月 5 日
Criselda
Criselda,3 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 18 日
Near 2 laundromats.
Scott
Scott,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 14 日
RICHELLE
RICHELLE,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 9 日
Swimmin pool ,staff
eustacchio De
eustacchio De,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 9 日
This was my first visit to Boracay and my stay at Erus Suites Hotel spanned three nights. I received a complimentary upgrade, which I appreciated. However, the room had ants in several areas and a noticeable odor in the bathroom facility. The staff were exceedingly accommodating and sprayed the room twice. Otherwise, the hotel is conveniently situated near White beach, station 3, numerous shopping venues, restaurants, bars, and attractions. My rating reflects my experience with the room; otherwise, I had a pleasant stay, and the staff were friendly and helpful.
Jemelle
Jemelle,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 22 日
Very happy with our stay in Erus Suits Hotel. Clean rooms, nice breakfast (small portions though). Very polite staff. Would recommend.
Katarzyna Adrianna
Katarzyna Adrianna,6 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 22 日
The place and staff members are nice. However, it needs better administrators. 3 nights and we only had 1 small roll of toilet paper for two people. They cleaned the room and didn’t leave one either. No toilet paper in the restaurant’s restroom. The room smell was odd. They had a loooot of staff members and they are nice and attentive, but maybe have less staff for that and have someone doing Constance maintenance.
Klever
Klever,3 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 20 日
Do not stay here
We had multiple issues with the hotel. Most were basic things which are expected clenliness was the main issue.
The bedsheets are yellow and stained when we got to our room. This was particularly annoying as they asked for a deposit to ensure we did not stain the sheets. We contacted hotels.com who struggled to help us due to the phone lines being un manned by the hotel staff. There were also about 8 phine numbers non of which were useful. When they finally offered us to move rooms they showed us an upgraded room which still had stained walls and sheets. Additionally there was a stench from the shower which would not go and only got worse with running water. The water was also only cold with no warm or hot.
In addition the pool was not clean and half empty when we arrived.
The wifi did not work at all.
We checked out after one night and went somehwere else with no refund.