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Urban Anaga Hotel

4.0 star property
Central Santa Cruz de Tenerife hotel with restaurant, connected to a shopping center

Choose dates to view prices

Photo gallery for Urban Anaga Hotel

Rooftop terrace
Rooftop terrace
40-inch flat-screen TV with digital channels, TV
Property entrance
Deluxe Double Room | Down comforters, memory foam beds, minibar, in-room safe
Perched above the bustling city, Urban Anaga Hotel offers a tranquil oasis with a rooftop terrace and Japanese cuisine at KIKI. Enjoy in-room WiFi, unwind at the gym or bar, and take advantage of luggage storage.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Gym
  • Laundry facilities
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Room service
  • Coffee shop/cafe
  • Business center
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$122 nightly
The total price is $130
Nov 2 - Nov 3
Total with taxes and fees

Why we love this property

Flavorful Japanese fare
The hotel boasts a restaurant serving Japanese cuisine, a welcoming cafe, and a stylish bar. A buffet breakfast starts each day deliciously.
Dreamy sleep comforts
Memory foam mattresses topped with down comforters promise blissful rest. Blackout drapes ensure total darkness while minibars offer midnight treats.

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, memory foam beds, minibar, in-room safe

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Memory foam bed
Down duvet
Blackout drapes/curtains
Day bed
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Double Room

Executive Double Room | Down comforters, memory foam beds, minibar, in-room safe

Executive Double Room

9.0 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Memory foam bed
Down duvet
Blackout drapes/curtains
Day bed
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room | Down comforters, memory foam beds, minibar, in-room safe

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Memory foam bed
Down duvet
Blackout drapes/curtains
Day bed
  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Queen Sofa Bed

Similar properties

Lobby

Hotel Taburiente

  • Pool
  • Parking available
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 440 reviews
$99 nightly
The price is $106
Nov 23 - Nov 24
Total with taxes and fees
Hotel Taburiente
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About the neighborhood

Map
Calle Imeldo Seris 19, Esquina Cruz Verde, Santa Cruz de Tenerife, SANTA CRUZ DE TENERIFE, 38003

What's nearby

  • Plaza de Espana - 3 min walk - 0.3 km
  • Garcia Sanabria Park - 8 min walk - 0.8 km
  • Rambla de Santa Cruz - 12 min walk - 1.0 km
  • Tenerife Auditorium - 15 min walk - 1.3 km
  • Centro Comercial Meridiano - 15 min walk - 1.3 km

Getting around

  • Santa Cruz de Tenerife (TFN-Tenerife North) - 28 min drive
  • Tenerife South Airport (TFS) - 53 min drive

Restaurants

  • ‪Palmelita - ‬2 min walk
  • ‪La Bodeguita Canaria - ‬1 min walk
  • ‪The Craft Room - ‬3 min walk
  • ‪Tattoo Art Cafe - ‬2 min walk
  • ‪Kulto al Pintxo - ‬2 min walk

About this property

Urban Anaga Hotel

Take in the views from the rooftop terrace when you stay at Urban Anaga Hotel. Guests can visit the fitness center for a workout or grab a bite to eat at KIKI, which serves Japanese cuisine and is open for lunch and dinner. Other highlights include a bar/lounge, a snack bar/deli, and a terrace.

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Guests will receive an access code
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 656 ft (EUR 12 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Beach nearby

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2019
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Memory foam mattress
  • Day bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

KIKI - This restaurant specializes in Japanese cuisine and serves lunch and dinner.
Vermutería OPERA - This cocktail bar serves breakfast only. Open daily.
Terraza URBAN 180 - Onsite gastropub. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 11 for children

Parking

  • Parking is available nearby and costs EUR 12 per day (656 ft away)

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Urban Anaga Hotel Hotel
Urban Anaga Hotel Santa Cruz de Tenerife
Urban Anaga Hotel Hotel Santa Cruz de Tenerife

Frequently asked questions

Are pets allowed at Urban Anaga Hotel?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Urban Anaga Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Urban Anaga Hotel and nearby?

Maintain your daily exercise routine at the gym.

Are there restaurants at or near Urban Anaga Hotel?

Yes, KIKI offers Japanese cuisine.

What's the area around Urban Anaga Hotel like?

Urban Anaga Hotel is in the heart of Santa Cruz de Tenerife, a short 2-minute walk from Guimera Theater and 3 minutes' walk from Plaza de Espana.

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Urban Anaga Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
Value
Breakfast

Reviews

10/10 Exceptional

Very good
Jesus, 1-night trip

10/10 Exceptional

Nice hotel!
Veronica, 1-night trip

10/10 Exceptional

Nice location close to the tram. Can easily walk to the waterfront and bus station etc in a few minutes. Convenient to old town, plaza de Espana and food and shopping.
Jaycoda Sandor, 4-night trip

10/10 Exceptional

Lovely hotel.

City centre and close to many cafes, restaurants and plazas. Easy check-in, exceptionally helpful staff. Room was huge and well furnished. I was here on business for 2 nights and would recommend.
Roger, 2-night trip

10/10 Exceptional

Great location, nice smily staff, spaceous rooms. Great value for the money
Marek, 7-night trip

10/10 Exceptional

Great location. Good value for your money
Hendrika, 2-night trip

8/10 Very good

For the price, to be booked in a room that they openly admit will be very noisy from the roof top bar at night and the gym during the day, the place is not great!
Linda, 4-night trip

10/10 Exceptional

The place is centrally located and modern. The room is comfortable and they have a terrace for drinks, tapas and music. Will return if back to Santa Cruz de Tenerife.
Rafael, 4-night trip

10/10 Exceptional

Fab fab

Extremely warm And friendly . Very clean hotel and well appointed large rooms . Staff were super friendly breakfast fabulous location unbeatable . It was a pleasure to stay there and will definitely do so again. .
Deepak, 2-night trip

2/10 Poor

We were excited to stay at this hotel, but unfortunately, our experience was terrible. Upon arrival, we were told the bedding we requested wasn’t available. Instead of a queen bed, they gave us two beds pushed together and called it a king. They claimed it was an upgrade, but the AC in that room didn’t work. Parking was also advertised as available, but there was none—we had to park far away. When we complained and requested to cancel, they told us to contact Expedia. Expedia called the hotel, and the staff lied, claiming they had a better room for us and that parking was available—both false. After much back and forth, they showed us the room we originally requested. It was finally a queen bed, but by then, the trust was gone. They also said they’d include breakfast due to the inconvenience, but the next morning we were told we had no breakfast included—after already serving ourselves. It was embarrassing. Javier from the front desk had promised otherwise. On top of it all, the shower in our final room was clogged and didn’t drain properly. This hotel has potential, but poor management, lack of training, and dishonesty ruined the experience. Guests deserve better.
Melkys, 2-night trip

8/10 Very good

City break.

Typical city hotel. Clean enough, everything you need for a couple of nights. Breakfast not so good. Hot food not very warm, coffee in machine was fine. Bar prices over the top. Very central for the old town tram right outside the hotel.
Mary, 2-night trip

2/10 Poor

Location was the ONLY good thing about this hotel!

Zero sleep thanks to Hotels.com intentionally misleading listing for this property. Be under NO illusion, this is a party hotel, with rowdy guests, a nightclub ON THE ROOF until 4AM, a shared lift with the nightclub, no restriction from guests and non guests roaming the hotels corridors, falling out of the lift drunk or vomiting outside your room. Since our complaint, hotels.com have not reviewed their listing of this property, they don’t give a toss about their guests. We will be cancelling all our upcoming both personal and corporate booking with this company based on their inability to take action on this and not take our situation seriously. Awful stay, unbelievable response from hotels.com. For the property: Don’t attempt to run a nightclub and a hotel in the same venue. The two are not conducive to a good experience for either party. 4 Star, this isn’t. No real welcome from reception, to the hotel, the city or area. No invitation to book breakfast, no local recommendation for ANYTHING. No offer to use the gym, nor their nightclub, adjoining restaurant or bar. Got told the wrong floor for our room. Air conditioning was off and room sweaty and stinking of strong cleaning product on arrival. The fact that the hotel markets themselves as luxury is farsical. Dusty, covered in cigarette burns, tired and run down. This place and its furnishings has taken a hammering due to its clientele and partying ways.
Emma, 1-night trip

2/10 Poor

Cockroaches in the hotel.

Everything was okay first two night till I am meeting cockroaches in the roof top area and my room. Interesting think is they accepted my complain about cockroaches but didn't return my next two night which is I left the hotel for the disgusting view. I told them charged two night which is I stayed and return my next two one. But still I didn't get anything and they don't want to return.
4-night trip

8/10 Very good

Nice room and clean, rooftop not from hotel

Location is excellent in the city center of Santa cruz. However, as many pointed out before, there is a night club at the top of the hotel, which luckily I was out of season hence it was only on saturday but then you need proper ear plugs to not have it affect your sleep. Second point is, they advertise the hotel with a very nice rooftop, however the people working there were not friendly and it is completely seperate from the hotel, meaning you need to consume there (4 EUR small beer, which is very pricy for Spain) and cannot just relax or work a bit up there. Which is fine, but then it should not be included as part of the hotel in the advertisements when you make a booking. The room itself was super large and clean which was excellent, also a very nice balcony, but no chair or something to sit on it and relax, which was a bit of a shame. Overall I think it is a decent hotel but few points pointed out because in the end it is 4 stars and quiet expensive, so these are important to highlight.
6-night trip

4/10 Fair

Un hotel desastroso

Hotel muy desastroso. Aunque estuve en una planta 5, el ruido del tranvía y de la calle era horroroso. El desayuno muy mediocre para el precio que cobran. No realizaron la limpieza de la habitación aduciendo que había un cartel de no molestar en la puerta de la habitación, cosa que no era cierta. Cuando se reclamó, ni caso. Imposible aparcar, obligatorio parking que hay que contratar fuera del hotel. La limpieza y el estado de conservación muy mejorable
Luis, 2-night trip

10/10 Exceptional

Miguel, 1-night trip

8/10 Very good

Buena experiencia
Francisco Javier, 3-night trip

10/10 Exceptional

Cheryl, 4-night trip

10/10 Exceptional

Leah, 1-night trip

8/10 Very good

Francisco Javier, 1-night trip

10/10 Exceptional

Maravilloso!

Nuestra habitación tuvo la mejor ducha del mundo; podríá haber pasado toda la estancia en ella!
Cheryl, 4-night trip

4/10 Fair

Scandaleux !

À fuir si vous espérez dormir. Je ne laisse jamais d’avis, mais cette expérience mérite vraiment un avertissement public. Nous étions venus passer quelques jours à Tenerife pour nous reposer. Quelle erreur d’avoir réservé cet hôtel sans lire les avis ! À notre arrivée, nous découvrons que notre chambre, au 6e étage, est située juste en dessous… d’une discothèque sur le rooftop. Oui, une discothèque au-dessus des chambres, dans un établissement censé être un 4 étoiles. Résultat : vibrations toute la nuit, musique à fond jusqu’à 4h du matin, cris dans les couloirs, clients ivres qui déambulent dans l’hôtel. Impossible de fermer l’œil, même avec des boules Quies (qu’on remercie tout de même au passage d’avoir limité les dégâts). Le plus fou ? Ce problème est signalé dans les avis depuis 2022. Et rien ne change. Comment cet hôtel peut-il encore prétendre au 4 étoiles ? C’est dommage, car les chambres sont spacieuses et plutôt bien équipées. Mais cela ne compense en rien le fait que dormir y est mission impossible. Si vous venez faire la fête toute la nuit, c’est peut-être l’endroit qu’il vous faut. Si vous espérez dormir… FUYEZ
1-night trip

10/10 Exceptional

Aldo, 1-night trip

8/10 Very good

christelle, 3-night trip

10/10 Exceptional

Aldo, 2-night trip