Had a great time, the hotel was very clean and in a good area. The pool and hot tub area was fabulous and not crowded, perfect for rainy days. The front desk Cindy and Trey were very professional and kind with all the questions I had.
Noelle
Noelle,2 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 28 日
Tuomas
Tuomas,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 27 日
No HOT Water! Unacceptable!
Disappointed. Our family needed a place to stay for three nights, while visiting family in RI. All we needed was a place to sleep, shower, and get dressed. For three days we took cold showers. The hotel had known for over a month their boiler needed to be replaced. The staff was honest about the issues, which I appreciate, but there is no excuses for over a month to not have a remedy. They should NOT be renting rooms if they know their hot water is down!
Kenneth
Kenneth,3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 23 日
Very dissapointing
I reserved two rooms. When we arrived the check-in was smooth but: The clerk didn't tell me that my room was upgraded (I know under my request but I didn't receive any confirmation previously)
1. The clerk charged us for a different rate room. We ignored his mistake and gave the money to our friend.
2. The bathroom wasn't clean enough and then we found hair all over.
3. He didn't explain why we didn't have service in our room, the following day, when I called to ask for room housekeeping, they told me to bring the towels and the trash to the front desk even though I explained that the housekeeper was around but told me to call the desk because she wasn't authorized to give me service. It was like a block away. I decided to keep the dirty towels.
4. They charged for very bad coffee.
Don't get me wrong the staff was nice and friendly but for sure they need more training to make the stay of people pleasant and less disappointed about the cleanliness. The elevator was completely disgustingly dirty and it looked like a NY street elevator going to the subway.
Saverio
Saverio,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
James
James,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 23 日
Harriet
Harriet,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 21 日
Not as advertised
No housekeeping at all. We stayed 3 days and there was no housekeeping. When I asked it was like we don’t have housekeeping but we can give you towels if you need. No breakfast and neither no to- go breakfast as advertised. I feel like hotels.com have wrong description of this hotel and it should change. I will never recommend this hotel (which is actually a motel).
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 16 日
I had no hot water when i went to take a shower. I had to wash my hair in the sink, with cold water. I had let the hot water run for 8 minutes, thinking it might just take a while to reach my room. But no. When i informed the desk at checkout, she said there was nothing they could do for me, dince i booked through hotels.com!
Sherri
Sherri,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 14 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 4 日
Gregory
Gregory,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 31 日
Great value
Sherry at the front desk welcome to us welcomed us and made sure everything was in order. Very professional and helpful.
Rick
Rick,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 29 日
Great hotel but HARD bed
I love a firm bed but HOLY MOLY...That was rough 😫
Leah
Leah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 17 日
The pool and hot tube were closed which was disappointing.
Charles
Charles,2 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 16 日
Donald
Donald,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 16 日
Andrew
Andrew,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 15 日
Joseph
Joseph,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 9 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 8 日
Antonio
Antonio,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 5 日
Kristin
Kristin,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 3 日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 2 日
Good for families
It was a great one night get away for the family to spend a little time in Newport and play in the pool.