We stayed here 3 nights to be be near the waterfalls, blacksand beaches and volcano national park. I loved our stay here. It was nice and clean. The room with an ocean view and the balcony is a must. It made our stay much more pleasant at first we had a room without the balcony so i asked to upgrade luckily they still had rooms available. I gave it 4 stars because it is an older building also valet parking and the elevators can take a while if theres a lot of ppl waiting.
Michelle
Michelle,3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月27日
Kathy
Kathy,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025年1月21日
Matt
Matt,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月19日
Heather
Heather,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月19日
Dore-Jean
Dore-Jean,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025年1月11日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Vanda
Vanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月11日
Nicole H
Nicole H,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
Joseph
Joseph,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月6日
Sleepless nights
We stayed the weekend after Christmas with our family, and the hotel was running at maximum capacity. Our room, in the wing furthest back from the water had a mysterious *loud* banging noise in the bathroom wall (it sounded like pipes knocking together) and we notified the front desk immediately. They promptly sent up a maintenance person who confirmed the noise and could not tell us the source, nor could he fix it. We spent two sleepless nights in that room before someone at the desk was able to move us to a different room. The hotel took off the resort fee for the first night of our stay (which was something, but maybe not quite enough to make up for it). The hotel could really use a sprucing and the pool doesn't seem to be heated. We kind of liked the stay hotel cats that hung around.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年1月3日
Fint ställe med fina rum. Tillgång till allt man behöver så som restaurang, bar å gym bl.a.
Synd att frukost inte ingår.
Jennie
Jennie,6 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月1日
Dated and tired place
Small rooms! Had to sit in the edge of the bed to see the ocean. Dated and tired. Staff was nice. Blackold in AC vent.
Stacia
Stacia,11 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月31日
Saravanan
Saravanan,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月28日
Hilo Happiness
Loved the proximity to the ocean and it's more calmer vibe on the island in general. The hotel was close to a lot of excellent tours and restaurants
Gary
Gary,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月24日
Even though location was perfect the property needs renovation. Room had small cockroaches.
Iftekhar
Iftekhar,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月23日
GREAT and Fantastic Hotel
Wanda
Wanda,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Rolando
Rolando,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月22日
Staff Not friendly, hotel in disrepair
Started my with with rude service from Grace, not so aloha of a greeting. Elevators were not working well and industrial fans all down the hallway. WiFi was unusable - sent a tech up who did not know all 3 of my devices on the correct WiFi didn’t work.
Madison
Madison,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月20日
Hilo stay was amazing
Great location!
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
EMILY
EMILY,5 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年12月14日
Never staying again
I booked because I had known this hotel had undergone significant renovation's. Also to my surprise was this hotel is VALET PARKING ONLY. In little old Hilo, come on Hilton READ THE ROOM. I am from Hilo and I can tell you there is not one business or hotel that mandates valet parking. I wish I had been notified about this prior to check in but had I, I probably would’ve canceled. And boy do I wish I did. It’s an obvious cash grab for a failing hotel.
I had no issues with the staff they were great but the executives who are running this place are out of touch.
Over all I was deeply disappointed upon getting to my room there were putty marks all over the walls and the original windows peeling all over the floor.
The elevator set off a fire alarm my first morning and then was out of commission my week long stay making getting up or down a pain.