At about 5:30pm on the day of check in, a lady from the hotel called me to confirm that I was still coming. I told her that I was on my way but coming from 4.5 hours away. She said they wanted to confirm I was coming because they had a lot of people in town for the concert. I informed her that I was also coming for the concert & would be there later this evening. Mind you, check in goes til midnight so I had plenty of time to get there. She seemed slightly annoyed that I hadn’t arrived yet & I was honestly worried they were going to give my room away. Upon check in, the gentleman at the front desk was nice enough to let us choose which floor we wanted to be on. Upon inspection of our room we discovered our shower did not work. We went to the front desk & the gentleman said that maintenance would be in at about 9:30am the next day. He added our name to the list for maintenance & told me to remind the front desk in the morning that our room needed maintenance. He also offered a discounted rate due to the inconvenience of the shower not working. The next morning I went to the front desk to remind staff & the lady there seemed inconvenienced by the fact that I was talking to her. We left the hotel around 11:30am that morning and didn’t return til 2am. Upon return, we got to our room & realized the was door cracked open. Maintenance came in at some point and fixed the shower but never ensured that the door was fully closed when they walked out. Luckily nothing was stolen.
Nicole
Nicole,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 22 日
frequent guest
We have stayed at this hotel regularly many times a year for the past 20 years or so. We have tried all the hotels in the area & keep coming back to them. Thr gentleman at the front desk always remembers us. Everyone struggled fue to covid but they are coming back around.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 20 日
Still a Good Place, but Quality has Dropped
I stayed here last year and thought this was a great deal if you want an inexpensive place to visit Cleveland or Cuyahoga Valley National Park. It still is, but the property is deteriorating. My room had a funny smell and the furniture was covered in nicks and divots. The faucet in the shower worked but was so loose I could have pulled it out of the wall if I wanted. The tub was also not that clean.
David
David,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Paul
Paul,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 12 日
Ron
Ron,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 9 日
Bad behaving guest
The hotel and staff, food options and bed comfort were very nice. The room was nice. No fridge and microwave was not great. BIG problem was other guests…up at 1:00 in the morning till 2:30 am with young people running around in the hallways and slamming doors, and talking loudly. I had to physically get up from bed and go to the front desk. It was awful and I didn’t get any rest!!!
Gail
Gail,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Overall acceptable stay.
Everything was above average for a mid price hotel stay. The self serve hot breakfast was very good. All areas of the hotel were clean, although some areas showed a lot of wear. The bathroom had some old grout in the shower area and parts of the window coverings were torn, so some maintenance is required. The carpet and room furnishings were very clean. The male check-in clerk was especially nice, but my other encounters with the staff made me feel as if I was bothering them with a question.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Good stay
Nice location. The king bedroom with sofa was spacious and clean. The bed was comfortable. The only negative was that the room had a musty odor.
真實旅客
5 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 27 日
Barry
Barry,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
One Night Stay
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 8 日
Charles
Charles,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 7 日
OK for a single guy passing thru on a short visit
Pool out of service (although they called a day before to inform).
16-year-old TV with broken remote control, change channels manually.
Low water pressure.
Bathroom fan linked to bathroon light.
Internet good.
AC good.
RICHARD
RICHARD,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
Beds horrible, carpet was gross
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 1 日
First when entered we were told the pool is not working and probably wont be till August. Wish i would have know that. The room had plenty spiders. The door for the bathroom wouldn't close all the way. A few of the outlets didnt work. It didnt really feel that clean, holes and scrapes on the walls and in the corners in the bathroom.
Valeria
Valeria,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 20 日
Robert
Robert,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
I traveled 2 nights for Bus. King Bed, decent and comfy pillows, bed and comforter. Spacious Room and Shower worked fine and very soft towels! However, I notice my socks were extremely dirty after walking in the room on the carpet. It really needs a good cleaning. The Breakfast was great and the server was constantly checking to restock items. Happy with my stay and Location, but not so happy about how dirty that carpet was in my room.
Judy
Judy,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 18 日
The bed was very comfortable.
Kellie
Kellie,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 16 日
Good Stop
Good location, by Bob Evans, Winkin Lizard and many other restaurants. Room is good sized, great front desk people and breakfast is pretty good (eggs, sausage, pastries, waffles). Beds are ok but it's a hotel - so all good otherwise.
Barb
Barb,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 15 日
Michelle
Michelle,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 11 日
The first room I was given wasn't ready yet. The second one was fine. Nothing special. The television was very small and there was only basic cable. Otherwise it was a good stay.