The mattresses on the beds are sunken in. The couch as well. We were in room 152. The bathroom door didn't close all the way. Not sure what happened on this trip. Butcwas not good. Not enough towels in the pool area to accommodate the pool guest.
Sylvette
Sylvette,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Jeff
Jeff,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 4 日
Trina
Trina,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 4 日
Selvamuthukumar
Selvamuthukumar,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Gerrea
Gerrea,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Nakishia
Nakishia,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 29 日
Overall good. But room had no toilet paper at check in. Room
Steven
Steven,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 28 日
Not so good
The tub filled 2 inches when shower on, toilet runs, elevators don't work breakfast fair it t was clean however
Debra
Debra,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 22 日
Extend your breakfast
Nice stay.
Breakfast should stay open until 10 am.
Lots of disappointed customers this morning.
Adam
Adam,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 13 日
Mark
Mark,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 11 日
Comfortable, but wanted to swim
All of the staff were very kind and friendly. Breakfast was very good with lots of options. The room was fairly clean with some signs of wear.
The main complaint is that the pool was closed for cleaning in the morning, but there was not a sign. We had the kids all ready to go swimming, but the door was locked. The front desk contacted maintenance who said it was closed for cleaning, but we had some disappointed kids. I did notice that a sign was put up shortly after. It wouldn't be a big deal except that the pool was one of the main reasons we booked.
Gabriela
Gabriela,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 7 日
Brandon
Brandon,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 6 日
This place was very dirty and had mold. The pool was unsupervised and was a free for all with unregistered guest. I would never stay here again.
Royale
Royale,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 4 日
Room to improve
Nice hotel, great amenities, nice pool and hot tub. Breakfast is a highlight IF they tell you the right times to make it. I choose Embassy for their breakfast and happy hour and this stay was awful and made more disappointing when we get to breakfast only to be told they stopped serving since we were informed incorrectly at check in!
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 4 日
Definitely needs an upgrade
Hotel is very outdated and not at all clean. The upholstery on furniture in the rooms was so old and dirty that we didn’t even want to sit on the sofa or chairs. The pool and hot tub were disgustingly dirty that a couple came in with their small child who had a floaty but they looked at the pool and left. The best thing about the stay was the omelet maker at the free breakfast in the mornings. I would not stay there again.
Monica
Monica,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 2 日
JD
JD,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 29 日
Both rooms were clean , and bed very comfy
Kristine
Kristine,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 28 日
Erick
Erick,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 23 日
This hotel used to be nice. The breakfast and the pool was the best parts of the hotel stay. The elevators barely worked (waited forever for them to come and one elevator was out of service half the day), when housekeeping cleaned the room she didnt have washcloths and said she would bring some later but later never came, there was a glob of snort on the couch when we arrived (very noticeable) and the tub/tub walls were unclean. This used to be my go to hotel but not anymore.
SARINA
SARINA,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 22 日
No ac really hot room an no help
Well i book the room fory daughter bday. When we came back from the pool. The a/c was not work. My 6 yr son had an asthma attack in the middle of the night it was so hot. We were in room 510. It was so humid in the room. As the morning went on the hott it go. I talk to the lady the front desk. There manger was unavailable. This was a horrible experience. An i really want my money back. The real effectedy family badly.
Corine
Corine,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 21 日
the pool was dirty, the bathroom was dirty
Korriona
Korriona,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 20 日
The beds were super uncomfortable pillows too
Crumbs on floor couch cushion ripped and cushion nasty under it fold out bed didnt come out don had to sleep on the couch.
We have stayed here multiple times and usually happy
Kara
Kara,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 20 日
Worst place I’ve been!!
Markeith
Markeith,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 17 日
Amazing stay!!! very peaceful, nice pool and very spacious.Breakfast was superb!!!