The hotel and most of the staff were wonderful! However, our initial encounter with the front desk upon arrival was one of the worst experiences I’ve ever had. His name was Daniel, and he was so incredibly unkind and almost abrasive at first contact. I heard his interactions with the guest before AND after me, and he was a lot kinder. I greeted him and tried to make polite conversation and asked how his night was and if they’d been busy (given his demeanor) he seemed SUPER annoyed and responded that they were busy because of “all of you guys coming here from Arizona” He spoke to me as if I was incompetent and inconveniencing him, because I very gently asked him to repeat where we needed to go. He sent us to the wrong room, and when we came back he looked even more frustrated and asked what we needed. When I told him it wasn’t the right room (we needed two beds and this room had a king) he responded annoyed yet again “Well???Was it clean?” As if that should have been good enough and I shouldn’t be coming to him. At this point I was so frustrated I snapped and told him that didn’t matter, because it wasn’t what I paid for. I’m not a confrontational person and I tried to be kind to him initially, because everybody has there days. But it was another level of rude for NO REASON. Once I finally snapped at him, his whole demeanor changed and he turned on his customer service attitude. He later showed up to our room to “check on” us. Probably trying to covering his booty 😂