It was very expensive for what amenities that were available. The on site food was expensive and not good, service was good, too many added fees - group of six or more had a surcharge and auto gratuity of 20%!
J. Eric
J. Eric,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025年2月3日
John
John,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月27日
Excellent choice for STT
The staff is friendly and go out of their way to be helpful. The property is lovely and my room was impeccable!
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月25日
Well worth it !!!
Lovely resort! Beautiful vistas! Great beach with plenty of chairs and umbrellas! Great food service on the beach from salt shack restaurant! People so nice! Pool area very nice with 3 pools to choose from! 2 pools are exclusively for adults. Plentiful restaurant options with outdoor dining
Rooms newly renovated fresh clean and comfortable beds!
Overall a great resort and very family friendly as well
You can take a hotel shuttle down to beach or outdoor staircase with lots of stairs but pretty views along the way One problem was that the beach elevator was out of service, but in our group of 70-4 year olds we all managed the steps up and down just fine !
Our group of 14 people agreed that we would all definitely return!
Enjoy your stay!
真實旅客
7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025年1月15日
Elizabeth
Elizabeth,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025年1月14日
The service was absolutely terrible - both rude and unhelpful.
The only nice people worked at the bar.
I strongly advise against their “spa” services.
We stayed in the tower part of the hotel and maybe that’s the older rooms but it was also bad. The air conditioning was so loud we had to adjust the tv volume up/down each time it went on and off! I am 41!
And the room just felt old and island-like at all - more like a random hotel in the middle of the states.
Overall great location and great view walking out to pool and bars and decent food. But everything else is mediocre at best.
真實旅客
4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月14日
Keith
Keith,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月31日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月26日
Casey
Casey,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
generate a positive review of a hotel or resort. make it short
I recently stayed at Westin Frenchman Beach Resort, and it was a fantastic experience! The staff was incredibly welcoming and attentive, making sure every detail of my stay was perfect. The rooms were spacious, clean, and beautifully decorated, with stunning views of the surrounding area. The amenities, including the pool and spa, were top-notch and added to the overall relaxation. The dining options were delicious, offering a wide variety of dishes that catered to all tastes. I can't wait to return for another visit! 🌟🌟🌟🌟🌟
Thierry
Thierry,3 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年11月19日
The staff at the hotel were very rude and not accommodating at all. I did not have hot water in my room for the first 2 1/2 days. Each day I asked to have it looked at with no attention to the request at all. On the 3rd day I asked to be move and was treated like it was inconvenience. I visited the outdoor bar / restaurant to place an order to take back to my room. Again, treated as if my request was inconvenience and then it took the server 15 minutes for her to ring me out even when I asked several times for her assistance.
The resort does have nice views, and the off-site excursions were fabulous.
All in all, I would say the resort is overpriced for less than average service and food.
Lynn
Lynn,5 晚家庭旅遊
Orbitz 真實旅客評語
10/10 好極了
2024年11月18日
Gorgeous resort! My husband and I just stayed 4 nights/5 days. The beach is beautiful and the infinity pool is amazing!! We loved having the swim up bar and the ability to go back and forth from the pool to the beach. The staff was very friendly and the food was very good. LOVED the reusable water bottles they provide and all the water stations! We can’t wait to come back!
Denise
Denise,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年11月18日
The other property had a great beach and one great restaurant the other was just ok.
The pools at this property are decent, the other property was way better.
Overall the food was good, staff was friendly.
I wish they had been more respectful as we spent the last 3 nights of our trip next to a room that yelled and screamed for literally hours at a time. The pot smell was awful, for a smoke free place to allow these people to smoke pot all day was very disappointing.
We called several times, nothing was resolved.
The first 3 days, the house keepers never came. Also, our first room was what we paid for and ocean view with a tub. We arrived the ac was leaking all over the floor so we got moved. The room we got was a partial marina kind of view no tub.
justin
justin,7 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月18日
Yvette
Yvette,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月17日
Beautiful Westin. Property is very pretty, rooms are large, great restaurants on-site and bars. Nice pool area with swim up bar. Views are fantastic.
Melissa
Melissa,1 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年11月15日
Room were clean but bathrooms only fair. The hotel/resort is a good ride from downtown and can be expensive to run back and forth. Service
In the restaurants was only fair. Pool area is cool
SYLVAIN
SYLVAIN,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月12日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月12日
First time in USVI - it was quiet, safe, lovely beaches and great food & drinks.
You don’t have million options like all inclusive hotels but what they have is more than enough.
Pools are great .. love they have a 14 pool for teens and 18 for adults.
My only issue was, we had a problem with the AC in our room and they didn’t fix it after addressing it multiple times. But they gave us credit for it.
Pradeep
Pradeep,4 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2024年11月12日
Valet parking gave my truck to someone else , twice they had issues with my truck
hugo
hugo,1 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年11月11日
hugo
hugo,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
Haley Ann
Haley Ann,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月11日
I enjoyed the views from the room.
Shawn
Shawn,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
The room was very nice with good view
Hugo
Hugo,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年11月11日
The property was immaculate. Bartenders were amazing, Rafael, Saniah, Juan, Xavier… everyone did and amazing job and were very hospitable!! Highly recommend