Usually my stays at DoubleTree is amazing but this location did not meet my expectations! Upon check-in the rep seemed very dismissive. She didn’t give me my breakfast tickets so I was charged twice! The drapes in the room were filthy, the patio area needed to be blown, filed with debris, cigarette butts and tree branches. The smell upon entering was uninviting! I was glad I only booked a one day trip! I will never stay at this location again!
Rholanda
Rholanda,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025年1月20日
Birthday trip
This hotel was horrible. I visited this hotel for. My Birthday weekend upon arrival my room was extremely far from fron entrance. The hotel was dirty and dedgy looking. The entire hotel needs to be updated and remodeled. To say this Doubletree is affiliated with Hilton is sad. I traveled from out of town and was highly disappointed.
I am a Hilton Reward member and ive never stayed in any hotel like this.The bedding even look dengy. I wouldn't stay here if i came back to Charlotte under any circumstances
KleanDreamLLC
KleanDreamLLC,2 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月20日
Travis
Travis,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
Easy, Convenient Place to Stay
Stay was very easy & didn't have any major issues! Location is great & there is a restaurant on site.
I was unable to get normal basic channels like NBC or CBS, which I thought was strange. Housekeeping also didn't stop at my room the first two days of my trip, had to request extra towels.
Overall a great place though!
Matthew
Matthew,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月16日
Jerry
Jerry,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月13日
Prakash
Prakash,3 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年12月9日
My only complaint was that coffee was not available in the lobby.
Jean
Jean,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月8日
Great stay
Chris
Chris,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月8日
Arden
Arden,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月7日
Edward
Edward,1 晚旅行
Orbitz 真實旅客評語
4/10 一般般
2024年12月5日
No soap in the shower. The evening we arrived no soap- only body creme in the shower. The next day I mentioned it to housekeeping, she said there was no soap in the entire hotel. How does a hotel not have soap? That evening we came back- again no soap in the shower, again only body creme. We ended up having to buy our own soap but if management doesnt care about having soap for the showers, speaks volumes.
Ivan
Ivan,2 晚好友同遊
Orbitz 真實旅客評語
10/10 好極了
2024年12月3日
Andrew
Andrew,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年12月3日
Great cookies
Charles
Charles,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月29日
Nicholas
Nicholas,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年11月27日
Very friendly staff
Sara
Sara,1 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年11月25日
It was a decent hotel. I just had issues with some of the customer service representatives (i.e. front desk). I had to change rooms in the middle of the night because my room was not secure and it was never addressed although I spoke to two different people.
真實旅客
2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月25日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年11月22日
ELODIA
ELODIA,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年11月19日
Request a new room or you'll get on that stinks
The first room, 123, they put us in smelled disgusting!!!! I immediately went back to the front desk and requested a newly renovated room. The young lady told me no, but the other lady working heard me complain and then offered me one in 314. No one should have to pay nearly $200 a night for a room that smells like a dirty motel. After them moving us the room was fine. We paid for breakfast when we booked but the waiter gave us an issue in the morning. There was a lady at the front reception desk that acknowledged we paid for the breakfast and fixed it. He didn't need to make it so difficult. Nevertheless, it was corrected.