Toilet was dirty, room had a sewer odor when you first open door, ice machine broken on 5th floor entire stay. Great friendly staff but no way worth the high dollar amount I paid. Bar/restaurant was understaffed leaving ONE bartender to tend to about 60 patrons wanting food and drinks - he did amazing though! Stayed calm, but there a lot of angry impatient people. Weird to walk in my room 2 nights later to someone else’s name on my TV instead of mine-made me wonder but they said it was no big deal. Overall would not stay again.
Devyn
Devyn,4 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 20 日
Linda
Linda,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
William
William,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 18 日
Asia
Asia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
Kiara
Kiara,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 14 日
Ok hotel for a night
We only stayed the night, had drinks in the restaurant/bar, when I asked for another beer the bartender did not give me a fresh cold glass, who does that, also he was slow with his service
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 12 日
Anslem
Anslem,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 11 日
Traci
Traci,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Nice stay!
The room was clean & nice. The staff were courteous & very accommodating. It was a comfortable, enjoyable stay.
Teresa
Teresa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 7 日
Nicole
Nicole,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 4 日
RUDEST DESK CLERK
I had a reservation at this hotel for 4-5 months pd in advance at the time of booking. I called the hotel the week before and was given a confirmation number for a room with 2 beds and a balcony. When I checked in I was it even told that the room I had booked was not available I was just given keys charged for parking and thank you.
Get to the room and no balcony was the beginning of disappointment Call the front desk and I’m RUDELY TOLD they didn’t have a room with balcony. Tamara (spelling?) was the rudest most unprofessional front desk person I have ever encountered and she should be ashamed of her hospitality to a customer who was paid and reserved many months before.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 1 日
problems
Had leftovers from dinner. Fridge is too small for a take out plate, especially 2 plates. also control for it was missing knob and it was left partially open, so not cold when I got to room.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 30 日
Amazing staff
I made a reservation for a friend of mine whose son was having surgery at UAB. She went on effusively about how kind the staff was, how helpful they were, and she stated multiple times that the shuttle was a godsend. She said the beds were comfortable but the people working at the hotel made all the difference. Thank you for helping my friend and being so friendly. Would highly recommend and will stay there again.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 29 日
Kati
Kati,2 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 25 日
Cabrina
Cabrina,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 23 日
Jennie
Jennie,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 23 日
Gary
Gary,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Tyler
Tyler,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 22 日
Trenton
Trenton,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 20 日
Dwight
Dwight,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
The hotel was just ok. You have to pay nightly for parking.
Shauna
Shauna,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 11 日
Broken Doors/Dirty/No Microwave
When we arrived we were told our room was switched from 910 to 918. We noticed that there was no microwave in our room so our plans to eat cheap during the trip were discarded and we had to take trips for fast food for every meal. The door was broken so we struggled to enter our room every single time. The shower was very questionable to look at and had dirt and grime all over the floor. In addition, there were suprise fees for parking ($15 a day plus tax) and an incidental fee which amounted to $80 in total for us snuck in the day of checkin. It is awful that we werent warned ahead of time or charged ahead of tine when we paid for our stay.