Book to stay paid for everything only to find out that they tried to charge us $250 extra for each room on top of what we paid already and then when we asked for a manager because nowhere on the website nor on frequent questions does it say anything about the $250 I was treat with disrespect and rudeness I highly recommend people going somewhere else and only person that was understanding and respectful was KOJO the receptionist
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Accessible dream stay
note: they are remodeling,but very tidy about it.no intereference at all. Finally an acesible room that truly was in every way. roll in shower withdetachable shower head bench, plenty of room for wheelchair. high toilet bars whereever you seemed to want one. flat egress directly to outside for emergencies. i have had too many rooms in other nice hotels where the bathroom is misrepresented.quiet,back from the main road but easy access to everywhere i wanted to go in the rochester area.beds were comfy too. whenever traveling to the area in the future i will be staing there.
Catherine
Catherine,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 1 日
Erika
Erika,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
The check in was friendly and informative.
John
John,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 26 日
Dean
Dean,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 21 日
Lynn
Lynn,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Great staff
Nice place with very friendly staff.
Rooms were dated and our slider door to exterior was screwed shut. Found out upon departure the exterior doors on interior courtyard rooms open, Would have preferred that.
Pool area was nice, clean and stocked with amenities for use and comfort.
Main lobby was very nice.
I’ll repeat it again. The staff was very friendly, front desk, food service staff and housekeepers.
Would stay again but would ask for interior room with usable sliders/balcony.
I’m sure staff would have changed my room in this stag if I thought to ask.
Matthew
Matthew,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Santa
Santa,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 5 日
Myriah
Myriah,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 30 日
John
John,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 26 日
Fiona
Fiona,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 6 月 23 日
Nice place
Xiaoxia
Xiaoxia,1 晚旅行
Expedia 真實旅客評語
4/10 一般般
2025 年 6 月 21 日
Fairly clean, but very dated decor and fixtures. Very dark throughout the common areas, as well as my room. Several areas in various states of construction or repair. Exercise room, was nearly unusable by more than one person at a time for strength activities. Was expecting much more from a Courtyard by Marriott.