I usually would not say anything, but this place is in sad shape. After making the reservation and seeing the condition of the place, I would have left, but it was a non-refundable reservation. So I was stuck with it. The girl at the front desk is good, friendly and helpful. The problem is the hotel condition. The staff are fine. My room, the front door looked like the police had broke it down in the past. Inside the room, the curtains were not in a usable condition, I had to pin them together, so they would close. The heater looked like it was ready to fall apart. There was no desk chair or any chair in the room, no hangars, but surprisingly an ironing board and iron, if there's no hangars, why even bother? I would rather stay here than be homeless, is how I would rate this place and the reason I am writing this review is I went to take a shower the next morning and guess what? NO HOT WATER!!!!! NONE AT ALL. If you're looking for a place that does not have hot water, this is the place for you. Hotels.com should have a cancel policy if the place turns out to be a hell hole.